Customer service is a series of activities designed to enhance the level of customer satisfaction – that is, the feeling that a product or service has met the customer expectation. The quality and level of customer service has decreased in recent years and this has been driven home for me in the last few weeks causing me to reflect on …
Secure IT Alert: Microsoft Security Essentials & Forefront classifying Google Chrome browser as malware
Homeland Secure IT Alert for Friday, September 30, 2011 An update to Microsoft Security Essentials (MSE) and Microsoft Forefront Endpoint Protection was causing grief for many users today as it incorrectly flagged the Google Chrome browser as malware. The typical behavior was for an alert to be displayed stating that “PWS:Win32/Zbot” was found and that it needs to be removed. …
mysql.com website hacked and used to serve malware to visitors
In what is becoming way too common, the popular site, mysql.com was exploited, and used to distribute malware by redirecting visitors to another site this week. Anyone browsing to mysql.com yesterday would have been redirected, and without even being prompted, then likely been exploited themselves by the software running on the rogue website which apparently looked for vulnerable browser plugins …
Cisco OnPlus service available now to small & medium businesses
Large businesses have full-time IT staff or fully outsourced IT support that provide monitoring of their infrastructure and keep them up to date and now small & medium (SMB) businesses can have the same level of support when it comes to devices on their network. Cisco OnPlus works by allowing Homeland Secure IT or your Cisco SMB service provider to place …
Google is planning to put an end to SSL exploits, hopefully before they happen with Chrome
The other day I posted about the BEAST that can circumvent SSL encryption used with websites and how a proof of concept would be demonstrated soon and actual exploits in the wild even sooner. No sooner had I posted about that than Google’s Chrome development team had posted that they have an update already prepared for the Chrome browser that …
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Can you increase your processor’s performance without replacing it? With some Intel CPUs you can!
Our preferred vendor Nexlink, has an “Upgrade Ready” line of computers that makes perfect sense for businesses who may want to save some money when they initially purchase, but down the road, increase the “horsepower” of their computer without replacing the entire system, or changing out the processor. For example, if you purchased a business computer system from us with …
Old and busted – MBR viruses… New hotness – BIOS viruses (again)
This may come as no surprise to those who have been around computer security for a while, but the BIOS viruses are making a comeback! One of the first made its debut back in 1999 and was known as “CIH”. But Symantec is reporting a new killer on the block called “Trojan.Mebromi” that affects the Award BIOS and seizes control …
Cloud Computing Allows for Millions of People to be Down at Once #Office365 #CloudComputing
The Microsoft issue today that prevented millions and millions (over 300 million) of people from getting to their email for several hours serves as a reminder that “The Cloud” is not perfect yet. While most businesses who have a typical Microsoft Exchange Server might experience an outage that affects their users, when a cloud provider has a glitch, it affects a …
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DING DING DING… We have our winner for the Microsoft XBOX 360 giveaway…
The moment has arrived! It’s time to give away the Microsoft XBOX 360 gaming console…. Today I combined all our lists into one long Microsoft Excel spreadsheet… The list included names compiled from: General mailing list subscribers “Secure IT Alerts” mailing list subsribers Blog subscribers People who hit “like” on the www.HomelandSecureIT.com page People who “liked” our http://facebook.com/HomelandSecureIT page People …
Apple’s Mac OS X Lion poses enterprise security risks (this is not a repeat)…
Using Mac’s in your enterprise? You will want to read this article http://www.theregister.co.uk/2011/08/26/mac_osx_lion_security_hole/… This is kind of a big deal, as it underscores that Mac OS X Lion machines simply fail at LDAP, a basic part of enterprise network integration. In short, if you bring these Macs into your environment, once authenticated, they simply don’t care which password is entered, they …