This brings a tear to my eye! #awesome #CustomerSatisfaction #ComputerService

The following voice mail was left on my phone the other night: Hey John, this is Mark C. over at <an Upstate clinic>, I just wanted to call you to tell you personally that Scott Chitwood is awesome! He is just awesome! He just spent a lot of time with me after work, helping me at work. I just wanted …

Trend Micro has released WFBS 7.0 Patch 1 Build B1435

If your business depends on Trend Micro Worry-Free Business Security, Advanced or Standard, then you should have received notification that WFBS 7.0 Patch 1 Build B1435 is now available. The patches that have been released by Trend Micro allow for better integration into Microsoft Windows Small Business Server 2011 for one thing, but also fix important issues which have been …

Secure IT Alert: Microsoft Patches Coming along with Mozilla Firefox Update for Windows, Mac & Linux

Homeland Secure IT Alert for Thursday, March 3, 2011 Microsoft issued the Advance Notification for March 2011 and today… The full version of the Microsoft Security Bulletin Advance Notification for March 2011 can be found at http://www.microsoft.com/technet/security/bulletin/ms11-mar.mspx. The advanced notification will be replaced with the March bulletin summary on March 8, 2011. On the Critical list are updates for remote code execution …

Are you a hoarder? Sometimes it’s not a bad thing!

I believe when it comes to data, MORE IS BETTER! Yeah, so call me a hoarder, it’s okay. I have plenty of room and hard drives are cheap! Case in point…  Yesterday I received a call from the IT administrator for a corporation based out of MA about a router that was down. When I arrived, I found an old …

ShredDisk Onsite Hard Drive Shredding demonstrates The Shredder for @BigJonEvans – @ShredDisk

Our friend Jon Evans (@BigJonEvans) from www.4head4rent.com spent some time with another of our great friends and business partners, Brent Amyette with ShredDisk Onsite Hard Drive Shredding (@ShredDisk) yesterday… In their live web stream, they discussed the benefits of using ShredDisk Onsite Hard Drive Shredding, and how traditional means of erasing a hard drive before donating the computer and drive …

Why do you need Microsoft Windows 7 SP1?

I am hearing that many people are opting to not install Microsoft Windows 7 SP1 which was released back in February 22, 2011. The reasoning is that it is a large download (750MB or 1GB depending on whether you need 32bit or 64bit versions), a long install process, and there are no enhanced features. So what does the Service Pack …

Secure IT Alert: Microsoft Security Bulletin Re-Releases & AutoRun Advisory

Homeland Secure IT Alert for Thursday, February 23, 2011 Microsoft has released Security Advisory 967940, titled “Update for Windows Autorun”, and it covers an issue that has long plagued Microsoft Windows Operating Systems. When you insert a USB flash drive, or USB hard drive, Windows has attempted to treat them like CD/DVD material and perform an autorun on it. While …

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Remote Temperature Monitoring for your Server Room or Wiring Closet

We are helping a client move their entire network (servers, computers, switches, firewalls) to a new facility. Unfortunately, the new digs do not allow for an optimum placement of their servers. They are to be relegated to an upstairs location in the building, and an air conditioner system is being installed to provide the cooling required to keep everything from …