Remote tech support installs malware on server?

I received a phone call from a client last night who said that they could not browse the internet at their organization and that mail was down as well. Here are the initial observations: Their Cisco VoIP phone system was able to make calls and internal machines could ping outside servers by IP, but not by name, indicating that the …

You need a second pair of eyes on your business computer, server & network

If you maintain your own company computer, server & network or do you have someone in-house that does, it might be a good idea to get a second pair of eyes to give your business infrastructure a once-0ver. If you are like most people, when everything is running well, you get comfortable and begin to do the job you were …

Security breach at University of Nebraska may have exposed financial records

Last week, a security breach at the University of Nebraska resulted in hackers having gained potential access to the (financial and personal) records of 650,000 students, alumni, parents and university employees. The security breach was discovered by a staff member and quickly remedied, however, at this point in time it is not known exactly what information, if any, was actually …

Spring Cleaning??? Pffffffthththt

Every year about this time, millions of people spend hours or even days cleaning up their computers. They weed through mail, files and other data, trying to determine what is to be kept and what should be deleted. I suggest NOT cleaning. Sure, you can ORGANIZE, but why risk losing an important file? External hard drives are inexpensive and easy …

Using Microsoft Exchange 2007 or 2010? Let’s stop some spam with Trend Micro

Businesses using Microsoft Exchange 2007 and 2010 have many opportunities to stop spam dead in its tracks! Microsoft expanded spam filtering with the release of Exchange 2007 over the previous Exchange 2k3 release and it does an admirable job once configured correctly and a few RBLs (Real-time Block Lists) are setup, but don’t stop there for sure. By using Trend …