You found that if you reboot that firewall (pull the plug on the thing since there is no power supply) that YOU get back online right away, but then later that day, someone else on the network is now having trouble accessing websites so you reboot the firewall and all is well, for a while.

What could it be? It MUST be the firewall going bad since that fixes it.

Before jumping to that conclusion and just replacing the device, think back. Has your company grown? Maybe you have added a few new employees, or, maybe you have added tablets or other connected devices.

What could be happening here is that you have added one too many devices to your network and exceeded the number of seats that your firewall appliance supports. When you originally purchased that device, a technician counted the number of computers, servers and connected devices and said “You need a 25 user firewall and it will cost $xxx.xx”, to which you agreed and promptly forgot about.

Now, flash forward to today and your 12 users and a server have grown to 15 users, two servers and many people have iPads or Android tablets or phones, taking you past the 25 user limit.  The last person to connect once you go over the limit will generally be denied access to websites by the firewall, as a warning that you have exceeded the license terms, and it probably won’t “reset” just by turning that computer off, you will have to reboot the firewall to free unused seats up.

So what are you going to do about it? I guess you could tell the employees to stop connecting their personal phones to your network, or you could replace the firewall with a cheap router that has no limitations.

Both will work, but are bad ideas.

The real solution is to correct the licensing issue. Determine how many connected devices you have within your network, and estimate how many you will need for the next year, then talk to a vendor who can provide the proper licenses and apply those for you. Don’t forget to include VoIP and security systems, even copiers and connected printers, as they may require a seat too.

If you are experiencing rapid growth, consider upgrading to an unlimited license.

Just a note – If you have an old device, say 4-5 years old, now may be the time to consider upgrading the entire device to the latest technology at the same time you correct the user limitation!

Should you require help with this, Homeland Secure IT offers sales and support of most major brands of firewalls. We partner with Cisco, WatchGuard, SonicWALL, TrendNet, D-Link, NetGear and more! Call us for more information in the Greenville / Upstate SC area – 864.990.4748 or email info@homelandsecureit.com

The theft doesn’t look like your typical smash and grab either, because the thieve/s appear to have known the layout and went to great lengths to avoid detection. They entered through a skylight, after cutting power to the store, cutting video surveillance wires and disconnecting the alarm system backup power. A newspaper article about the break in and theft can be found here.

As a small business owner, I know the devastation the proprietor of the music store must be feeling, and I sincerely hope the perpetrator/s is/are caught and the equipment returned, and that there was insurance covering that inventory.

However, as a supplier and consultant in the security field, I have to wonder about a few details and offer some suggestions.

The article states the power was cut.  That would not normally matter to an alarm system, as it has a backup battery.  Now if the phone lines were cut before the power, then the system could not dial out.  UNLESS the alarm system has a cellular backup system as our home and our office both have.  This costs a few dollars more, but in the event of a power failure and loss of telephone connectivity, it can make the difference between the system working or not.

Dropping through a skylight SHOULD have been picked up by motion.  Was it not functioning? Was the system unable to call out?  The alarm should have sounded and strobe lights in equipped should have been flashing.  Pulling the battery on the alarm would have then silenced it, but not before it dialed out on the cellular backup system if it used that, or VoIP if the internet were not disabled too.

Which brings us to video surveillance. Obviously, no system is perfect, but many modern systems are capable of alerting staff of intrusion before it happens.  If you walk into my yard at my home, or come into the parking lot of our businesses, still shots will be emailed to me.  This functionality is easy to configure and helps let you know about sketchy things taking place. If I receive email at 10pm on a Saturday then I am going to be paying special attention to it, watching in real-time.

But what if someone were to manage to disable the internet connections? Wouldn’t that disable the ability to notify anyone?  Not necessarily. Businesses can consider secondary internet services, such as wireless broadband internet (3g/4g) for their video surveillance.  Total cost, 450/year and doubles as a failover for the business internet.

What if the power were cut to the building? The video surveillance system should be on an UPS (un-interruptable power supply) to keep it running for many hours. Our system is on an inexpensive UPS which will keep the DVR and the cameras functional for about 72 hours.  Total cost, 350 dollars.

WHAT IF (Lots of what if’s here!) the bad guys managed to actually get in without being detected… Couldn’t they just take the Digital Video Recorder?  Yes, they could, if it were not in a hardened enclosure.  But, there are ways to deal with that too. All video up until the time the DVR went offline can be synced to a remote location.

We have opted to sync our video to multiple machines, so if the DVR were physically destroyed or taken, the video would still be elsewhere.

If you would like to discuss how to better protect your Greenville /Upstate SC business or home, give us a call… 864.990.4748 or email info@homelandsecureit.com.  We offer CCTV, IP Video, Surveillance systems,  DVRs and NVRs. We can also help plan for failover systems, such as UPS and cellular / 3g/4g wireless backups.

This system will monitor up to 500 cameras simultaneously, some owned by the city and some private, at a centralized data center. At that center, software will be in place that can identify “suspicious” behavior and allow monitoring employees to deploy emergency personnel rapidly. Another feature of the software is that it is able to pinpoint where gunshots originate from.

What do you think about this type of network? It is used elsewhere with great success, and recently an art thief in San Francisco was caught thanks to a similar setup.

If your business has an IP surveillance system, would you be willing to offer your feed to a government agency for this type of centralized monitoring endeavor?

This should come as no surprise to anyone who is familiar with the two technologies.

IP Surveillance Systems offer a multitude of advantages over analog, including return on investment, ease of deployment, enhanced feature set and an owner experience and satisfaction.

Homeland Secure IT is happy to be a partner with D-Link, a world leader in IP Surveillance. Though we offer many others brands, a growing number of businesses and organizations are turning to D-Link’s products. If you would like more information about what IP Surveillance can do to give you peace of mind and security, call us at 864.990.4748 or email info@homelandsecureit.com

We are always happy to give a demonstration in the Greenville / Upstate area, at your office or ours. We can even meet for coffee and demonstrate the remote viewing and management capabilities using an Android, iPad or notebook computer.

Stop wondering what is happening at your business when you are away. Be notified of movement in sensitive areas on your smartphone.

Put an end to the unasked or unanswered questions about personnel attendance or actions.

Watch that blind spot in your store where product has vanished in the past.

Who’s using all the office supplies? You’ll know.

Watch the parking lot, know what is going on outside your walls.

All that and more is possible!

While roaming around, it was easy to see that the “eye in the sky” was ever present, and I do mean EVERYWHERE.  Heck, at check-in, there were 17 cameras that I spotted without even turning my head around! On the 2nd floor, where the big buffet and the non-smoking casino area is, there were at least 60 cameras clearly visible. (How many were not visible?).

There were cameras in hallways, elevators and parking garages. Who knows, maybe even some in the bathrooms. (Let’s hope not).

What it reminded me of was how grateful I am that we have surveillance at our places of business (Homeland Secure IT has at least a dozen that you can see inside and outside), and at our home.

When we are away from work or home, we get alerts in email, letting us know that something, or someone moved in view of our cameras. We can then use our Android smartphone, computer or iPad to watch the cameras in real-time. They record video and audio automatically. They see in the dark, and offer very high resolution.

While setting up a casino is not outside our realm of expertise, setting up your home or business is right in the middle of our sweet spot.

If you crave the peace of mind offered by high quality video surveillance, then give us a call and let’s talk about how we can put a system in place that will meet your needs and desires.

We offer IP Network cameras, both wired and wireless, as well as conventional CCTV solutions. We are dealers for quality products from Cisco, Panasonic and other manufactures and we serve the Greenville / Upstate SC area.

864.990.4748 or info@homelandsecureit.com for more information!

We have always wanted the most features that we could get, so a VoIP (Voice over IP) solution was the only way to go! We initially used enterprise class Cisco 7960 VoIP phone sets with an Asterisk based system and a couple phone lines provided by Charter, and a couple provided by Vonage.

We had everything we wanted and needed with that system…

• Automated Attendant
• Voice Mail
• Voice Mail sent to our Email
• Full featured SIP phones with multi-line, displays, etc
• Call tracking, with full logs showing incoming/outgoing call detail
• Music On Hold
• Ability to forward calls to cell phones
• Good audio quality, speaker phone capability

We never really wanted for additional features, but along comes the Cisco UC 320 series which is an ideal fit for many of our own clients. Obviously, we want to provide support to those who may be using this type of system, so we purchased one for ourselves and at the same time purchased a few of the latest SPA 525G2 phones from Cisco and some SPA504s and even the SPA301.

Seeing as how change was coming, we also switched to a SIP trunk with 8 channels (simultaneous lines in use) in addition to the two lines from Charter, so we should not be hurting for available phone lines and nobody should get a busy signal…

The Cisco VoIP solution is very nice for small to medium offices like our own! Out of the box, it supports everything we had before, but here are a few of the details:

• Support for four copper (standard) phone lines from MaBell (or Charter, or a Vonage ATA, etc)
• Support for sending out to analog devices (you can give your FAX  its own extension number for instance or use analog phones)
• Support for using SIP trunks (cheaper than analog lines)
• 24 phone extensions (more on this further down)
• Built-in gigabit switch
• Built-in router
• Built-in 802.11 n/b/g wireless for phones and data
• Music On Hold
• Automated Attendant
• Call logs for external calls
• Supports the full line of Cisco SPA series phones

If you need MORE incoming copper lines, you can add them 4 at a time (up to 12 total) with another device, but you lose an extension for each line you add.

The old 7960G phones rocked for their quality, phone books, and their ability to use external XML scripts to get the weather, etc, but the new phones do not make me miss them at all!

The SPA 525G2 desk sets have too many cool features to list without you getting bored and your eyes glazing over! Here’s a few:

• Color display
  

  Cisco SPA525G2 with 32 button sidecar

• Built-in MP3 player lets you listen to your favorite music directly on your speaker phone (pauses when an incoming call comes in)
• Bluetooth headset support
• Bluetooth linking to your cell/smartphone – Lets you use your smartphone as an additional extension. Answer your cell via your desk phone, place calls on it, even load the cell phone’s directory directly onto your desk phone. Also view the battery charge and signal strength on the SPA 525G2.
• Ability to link up to two 32 button consoles
• Outstanding audio quality on handset and speaker phone
• View Cisco Small Business security cameras on the color display of the SPA 525G2 phone (you can place a camera and a one line phone in your lobby for instance, view who is there, and speak with them)
• Built-in web applications, let you get the current news and weather on your phone’s display

If you are considering a new phone system for your business and you never need more than 12 lines or 24 extensions, then this may be the system for you! In fact, if you did happen to expand past its capabilities, Cisco has a trade-up program to move you to a larger system and you can continue to use the existing phones with it.

We are offering the Cisco UCW320 and the complete line of Cisco Unified Communications systems for Small and Medium Businesses for sale, but also offer consultation, planning, installation and support of these amazing VoIP solutions. In Greenville / Upstate, SC, please call us at 864.990.4748 or email info@homelandsecureit.com for more information.

Let's hope your server room never gets THIS hot!

We are helping a client move their entire network (servers, computers, switches, firewalls) to a new facility. Unfortunately, the new digs do not allow for an optimum placement of their servers. They are to be relegated to an upstairs location in the building, and an air conditioner system is being installed to provide the cooling required to keep everything from melting down.

The worst part is that this far removed server room will contain 4 servers, a computer used for remote access, switches, backup solutions, VoIP system, UPS and various other components, and nobody will be close by to hear if alarms are going off for the RAID, UPS or overheat conditions.

What to do? We will use software to monitor the device temperatures, and we are suggesting a remote temperature sensor for the entire room which will maintain a chart of temperature trends, and allow us to set email alerts in the event the room itself exceeds a determined threshold.

These devices are inexpensive insurance against a meltdown that could cost thousands of dollars to recover from, not to mention downtime for the business affected. We will also be recommending an IP camera in that room that will allow remote visual monitoring, including alarms should something move in the room itself (there will be a log of who entered the room this way). And should the server and room temperatures rise beyond the threshold and alert someone via email, they can then view the camera with a browser or smartphone (Android, iPhone or Blackberry) and see if the room is in flames.

Should you be interested in one of these devices for your Greenville / Upstate server room, or wiring closet, please contact us at 864.990.4748 or info@homelandsecureit.com to discuss options that are available for you.

While we have been able to offer the Cisco product line since we first opened our doors, we can now offer the entire SMB line of products which are designed with the Small and Medium business in mind. The Cisco SMB Select Partner is specially trained and certified to assist businesses with less than 250 users with this line of products designed especially for them!

Some of the products include:

Network video cameras to protect your business from slip, trip & fall type claims, theft, vandalism and even terrorist or violent criminal activities.

NAS or Network Area Storage, which allow centralized storage of your video from cameras, data from users and even backups.

VoIP or Voice over IP phone systems that permit your business to have state of the art features, such as a single number for people to dial that rings your desk phone and cell phone simultaneously, voice mail that goes to your email, automated attendant, etc.

Firewalls and other security products required to protect your internal infrastructure from external intrusion and to keep your business in compliance with regulations, as well as stopping spam and virus at the gateway before it enters your network.

Connectivity devices, like switches (both managed and unmanaged), routers, wireless access points and bridges.

In addition to offering these products, we also offer complete service and support for the entire Cisco SMB line and licensing of SMARTnet, Trend Micro / Cisco Spam & Virus Blocker subscription sales and renewals and more!

If you would like more information about the Cisco SMB offerings, please visit our Cisco Showcase,  email info@homelandsecureit.com or call 864.990.4748. We are proud to be your Cisco SMB Select Partner in Greenville and Upstate SC!

Stranger lurks behind our office

I was reminded just how useful cameras can be after watching a segment on the news this morning where a young lady was using an inexpensive app on her iPhone that allowed her to check in on her dog by viewing the camera on her PC. She just happened to catch a burglar in the process! More on that HERE.

That story had a pretty happy ending. Through the use of the video captured, the police were able to apprehend the suspect, though I didn’t hear whether her iPod and chargers were recovered. If they have the right guy, thanks to a 5 dollar iPhone app, she helped get one more bad guy off the street.

Over the weekend here at our office, I received emails from our digital network video recorder (DVR / NVR) which alerted me to motion taking place around our building. Police cruisers driving behind the building are not uncommon, but the fella to the right who changed clothes, washed stuff off his boots and hands and left his clothing behind was pretty sketchy.

Thanks to the full motion recordings, we are able to offer law enforcement high quality photo stills and video, complete with time stamps, from several angles and cameras. (We have about 13 cameras around our office).

This type of protection is available for your home and office for an amazingly small investment. We have CCTV and network camera systems to fit every possible scenario and budget. From a single camera at your home, to 4, 8 or 16 at a small business, or even dozens of cameras with pan, tilt and zoom capability at your corporate office. We have cameras available that see in complete darkness, and even cameras that are so small you can’t see them (or may be disguised as a smoke detector, sprinkler head, exit sign, etc).

You can view the cameras in real-time from your iPhone, Android or even Blackberry smartphone, or any web browser, from anywhere in the world! You can be alerted when motion occurs in a particular area via an email. Recordings can be accessed days, weeks or even months after an event occurs.

For a free consultation about how security cameras can help protect your Greenville / Upstate SC property, loved ones, and even reduce your insurance costs, please call us at 864.990.4748 or email info@homelandsecureit.com.

What do these terms mean? To over-simplify the definition, it means that something is not stored at your location. It is stored “in the cloud”, or on a remote server, and accessed via the internet. The “it” could be data, as in your databases, email, files, or it could be programs / applications, such as web based suites of software like Microsoft Office suite, including Microsoft Outlook, Microsoft Word or custom applications.

All this talk about moving to “the cloud”, a term which is generically used for the internet, has people thinking about how it can be used for their business. Let’s take our own small business and use it as an example.

Currently, we use a large server which has Microsoft Server 2008 loaded on it and functions as our domain controller, DNS, DHCP, and other standard server tasks… It also serves as our file server, and it hosts Microsoft Exchange for our in-house email. Other tasks this one piece of hardware is responsible for are: TFTPd for management of our VoIP phone system’s configuration files, backup of data (Using multiple backup systems such as Servosity Online Backup Solution, an “in the cloud” product, and MozyPro) and Trend Micro Worry Free Business Security Advanced for anti-virus and anti-spam.

We have a second server which hosts additional files, Blackberry Enterprise Server (not currently in use due to the switch to Android phones), and is a test bed for us. Then we have two other servers, a Voice over IP server based on Linux OS which is in control of our phone system & voice mail, and a DVR (Digital Video Recorder) for storage of video from our CCTV cameras.

In order to reduce some overhead, we could potentially maintain a smaller main server with only Windows 2008 R2 running on it as a domain controller, then utilize Microsoft Aurora, or even Microsoft BPOS (Business Productivity Online Suite), allowing mail storage and transport to take place outside our building.

We could then switch from Trend Micro Worry Free Business Security Advanced to the Trend Hosted solution, relieving our server from those duties.

Since we are already using a remote backup solution, we would not have to worry about that, and our backup requirements would actually drop since we would no longer need to backup the Microsoft Exchange Store (Microsoft would handle that for us with the BPOS solution).

As you can see, eliminating the main server entirely from the equation here is not going to be possible, however a considerable amount of storage, backup, and resources could be moved elsewhere.

One thing to take into consideration before moving to these hosted solutions is, what if our internet is down? That is a good question which still has many people concerned about these technologies. In the case of online file storage, if you do not have cached storage at your location, you simply have no access to it. In the case of mail, if you are caching the information locally, you CAN see your old/existing email, but you cannot send or receive new mail until the connection is reestablished. It is important to note that cloud based email will still RECEIVE email when your business is without an internet connection and you will get it as soon as the connection is reestablished, something that doesn’t happen now if you use an onsite Exchange Server, unless you are using a mail hold & forward (spool) system at your ISP or other provider.

Should you desire to discuss your needs and how products like Microsoft Aurora, BPOS, Google Apps, Servosity and other cloud services can fit into your infrastructure, please call us at 864.990.4748 or email info@homelandsecureit.com for a free consultation!  We are partners with Microsoft, Google, Servosity, MozyPro and other cloud providers. We also offer a full line of computer, server & network service, support, sales and consultation here in Greenville & Upstate SC!

Microsoft is offering a free 30 day trial of their Business Productivity Online Suite if you would like to see it in action.

One lightning strike can ruin your whole day...

Last night was scary for some people here in the Upstate of SC. Easley was hit hard in the business area of Main Street and Pendleton Street and residences along 135 by the passing storms.

As I watched the news and saw the video footage of damage, I felt horrible for the business and home owners affected. We turned on the scanner radio and listened as emergency crews went street by street, clearing each house they came to. We heard that business owners would not be allowed back into their business until 8 AM today, and an entire condo was evacuated and they were not allowed in until after power was restored.

Those who did not suffer structural damage from the wind, or trees falling on their building and the water that poured in, may have suffered in other ways. Servers and workstations that were not on an UPS (Un-Interruptable Power Supply) went down when the power went out, losing any data that was not saved, and potentially corrupting hard drives or data that was being written at the time.

Then there is the damage to electronics, especially computers & servers, when the power attempts to come on, spikes, surges, brownouts. These power events have the potential for destroying sensitive components.

A simple and relatively inexpensive device such as an APC or Eaton UPS could help prevent costly damage, lost productivity and save your data by automatically shutting down the computer after a power failure, saving data properly, and during the continual power up/power down cycles, provide the filtering necessary to protect your systems. Your insurance company may offer discounts for coverage of equipment covered by UPS due to the reduced chance of costly computer server repair or service, or even replacement.

Another nice feature of an UPS would be to supply power to internet routers / switches, CCTV system and VoIP systems to allow you to view your security cameras to assess possible damage before you can even enter your building (If the internet connection is not severed), and your phone systems can continue to function if you have a large enough UPS so that Voice Mail and FAX can still come in.  An UPS can serve to power your systems until your generator comes online if you have one, so your Microsoft Exchange system may never go offline assuming your building is not one of the ones affected by structural damage.

The obvious next layer of protection is a backup solution, such as an onsite backup, whether it is an LTO, DLT or other tape drive, external hard drives, NAS / SAN etc, which could help if the need to restore data comes up… Taking that idea one step further would offer an offsite, or online backup solution, placing your data “in the cloud” safely away from your geographic location, so if a fire, tornado, flood or even a theft occurs, your data is located elsewhere and can be downloaded to a new computer or server.

If you would like to discuss how power protection and backup solutions can safeguard your systems or if you require assistance with a business continuity plan, please email info@homelandsecureit.com or call 864.990.4748. We are partners with APC, Eaton, Symantec, Quantum and Servosity.  We also offer a FREE trial of the Servosity Online Backup Solution….

Free Servosity Online Backup Trial

Many times a company needs to purchase a new server but liquid capital prohibits them from doing so, and other times, it just makes more sense to purchase based on a lease.

Some benefits to leasing include:

• Fair Market Value or 10% option – This option allows for a customer to have the choice to purchase or return the equipment at the end of the original term AND deduct the payments as a monthly operating expense. Upgrade equipment anytime during the lease with a “Wrap Lease” product or upgrade at the end of the term.
• $1.00 Purchase Option – This option allows a customer to own the equipment at the end of the term for $1.00 and deduct payments over five years on a depreciation schedule or deduct all in one year under IRS Section 179. Upgrade options are still available with this program.
• Equipment Finance Agreement (EFA) – This allows the customer to retain full ownership of the equipment from the inception of the contract. It is tax deductible under a five year depreciation schedule or under IRS Section 179. This product has unique advantages for the customer who will most likely want to exercise and early buyout option.

We are happy to be able to offer leasing terms for larger purchases, so if you have a server refresh in your future, a larger scale deployment of desktop or notebook computers, etc, call us at 864.990.4748 or email info@homelandsecureit.com for more information.

IP Cam Viewer by Robert Chou for Android

We downloaded every app we could find in the marketplace and tried each of them out. Without a doubt, the best remote camera viewer was “IP Cam Viewer” by Robert Chou.

This app is only $10.00 to purchase, and free to use if you only have 4 cameras. The registered version will view all of our cameras at all locations as the app supports up to 32 cameras.

Will it work with your system? Chances are good that it will as it supports over 200 camera systems. It had settings for our office CCTV DVR where we have 8 cameras and our Panasonic IP cameras at the office (4 additional cameras) as well as the cameras that keep watch over our home, which are also Panasonic IP cameras.

We can view all of them at once on the phone, or view one large and several smaller frames. We can use the Pan-Tilt-Zoom functionality and a really cool feature is that we can enable the microphones and listen in at the remote site for the cameras that support that.

So if you are looking for the perfect app for your Android based phone, skip all the others, which seem to have annoying issues and lack of compatibility and download IP Cam Viewer Lite first. I bet you pay the 10 bucks and register it within 24hrs!

If you are wanting security / surveillance cameras for your home or business, we offer a wide selection of standard CCTV systems and IP Network Cameras, DVRs, NVRs, and more! Call us at 864.990.4748 or email info@homelandsecureit.com

In an earlier blog posts, I rambled a bit about the desire to leave the Blackberry, but why we didn’t, and then last week, I posted about finally dumping the Blackberry phones for new Android smart phones.

Today I will bore you with my thoughts on how these devices are going to fare in our own application. For those of you who don’t know, Homeland Secure IT is a provider of computer, server & network service, support, repair, consultation and sales here in Greenville, SC. We have a number of computer service technicians who need instant access to each other, to the web, and to their email, so they can better assist our clients.

Previously, the Blackberry was THE tool for the job, but more recently, we have had connectivity issues, poor coverage in the Upstate and a general unhappy feeling due to dropped calls, etc. The inability to run the latest applications was also a drag, but it did not prohibit us from performing our job.

Thank God, all of our fears of leaving the Blackberry behind were unsubstantiated, well at least most of them…

We were worried about the slow email transport that active sync to our Microsoft Exchange Server would subject us to… That was unwarranted. We are realizing only a slight delay over the Blackberry Enterprise Server. We are missing our “notes”, but there are ways to deal with that.

We worried that Direct Connect would be missed… While not perfect, the app suggested by our friend Bradley Durham called “TiKL” allows almost the same functionality. The audio quality is not quite as good, and it can get choppy, depending upon signal quality.

The best part about switching is that I am no longer being disconnected from half the calls that I make!!!!

Here’s a partial list of some of the apps that we are finding useful in our application:

• TinyDVR – Free version of a network camera viewer lets me watch a couple cameras at my home.
• IP Cam Viewer – Free version of a network camera viewer app, lets me watch 4 of the 12 cameras at our office.
• Advanced Task Killer – Free version of ATK helps keep memory in check by killing off apps on the Android.
• Barcode scanner – Free app lets us see those QR codes and scan bar codes.
• Bump – Exchange business cards between iPhone and Android users with a “bump”
• Files Anywhere – Lets us share files, even fax from the phone.
• Pocket Cloud from Wyse – Let’s us remote desktop to servers for quick maintenance.

There are a number of others I use, but mainly for personal purposes….

In using these phones over the weekend, it is painfully apparent that battery life is going to be our biggest obstacle. As much as I use mine to check email, text, talk and “direct connect”, I am only able to get about 3 hrs max without using a charger…  Not good. So I have purchased chargers for everywhere, and await the release of high capacity batteries.

The other problem may be in the durability of this device. A Blackberry can be dropped, or even thrown, and will survive. One wrong bump and I am sure that the Samsung Epic 4g will be damaged… Most likely the screen will break from a slight impact. To help protect myself, I have purchased a high quality cover and holster, after it shows up, I will post about it here.

As always, your comments are welcome!

At 10pm we received a call from the alarm monitoring company saying that we had multiple zones activated at my wife’s business, including a door, and several interior motion sensors! Police were dispatched, and Pamela and I rushed out the door headed towards her office with flashlight and firearm at the ready. We actually beat the police to that location due to the large number of calls they were receiving due to power outages and lightning strikes in that area.

It was immediately apparent that we had a false alarm… Thankfully, nobody was arrested or shot, and in fact, the only casualty was the alarm system sensors that were damaged by the strike. The power had been off all around that location, and computers, servers, and more were offline.

After the storm died down and morning came we were greeted with calls from our clients. As you can imagine, computers were down and would not come up, servers were down, a lot of network connectivity issues such as no internet access, no access to application servers, etc. Most of these were solved over the phone, but a couple required visits to the sites.

Thought I would just take a moment to remind everyone that a large number of service calls and computer repairs can be avoided by simply investing in adequate UPS (Uninterruptable Power Supply) devices. These affordable products can be used to protect almost everything you plug into AC power. Those switches, routers, firewalls? Protect them! What about your time clock? Yes, that too. How about that expensive CCTV or VoIP system? Yewbetcha!

Small surges that come in on the power line can cause big damage to sensitive electronics!

Homeland Secure IT is happy to partner with some great power protection companies such as Eaton and APC and we can provide you with a quote for the proper product for your application! Please email info@homelandsecureit.com or call 864.990.4748 for more information…

Caught in the act thanks to a security camera

Do you ever wonder what is going on at your home when you are not there? Maybe you just want to know if someone approaches your door, or if a vehicle pulls into your driveway?

Call me paranoid, but I do!  We have surrounded our home and businesses with full color, night-vision cameras that record to a DVR (Digital Video Recorder) and in the event of motion, will send alerts in email to our phones, allowing us to see what we are missing out on.

In addition to that, we can view our cameras using a supported smart phone or any computer equipped with a web browser from anywhere in the world. This has come in handy several times, such as the other day when our alarm company called and said the fire alarm was going off at our home. Talk about a scary moment, but having the ability to see that the house was not full of smoke helped set our mind at ease and to cancel the call to the fire department (before they charged us money).

We receive discounts on our home and business insurance thanks to having both premise security in the form of intrusion detection alarms with smoke/fire/glass break and video surveillance keeping a watchful eye over the property. The cost of the alarms and video security will pay for themselves in reduced insurance premiums.

Camera systems have dropped dramatically in price over the last few years allowing home owners to experience the same security as businesses.

Whether you want a single camera watching your front door, or possibly facing towards where your boat / PWC is parked, or complete 360 degree exterior protection, it is all possible! Please call us at 864-990-4748, email info@homelandsecureit.com or stop by our offices if you would like more information about what is available or to see a demonstration of an installed system!

Hal Westmoreland from AccessAbility Services Inc, of Simponsonville, SC was the lucky winner of the wireless network security / surveillance camera giveaway for July! Congratulations to Hal!

Incidentally the first name drawn was Pamela Hoyt, my wife, which somehow didn’t seem fair, so we drew again.

I would like to thank everyone for playing our little game, those who are signed up will be automatically entered into our next contest… Watch for details coming soon!

Next month, we will probably give away some awesome Trend Micro Anti-Virus product!!!!!

Thanks for playing…

One lightning strike can ruin your whole day...

This last week has been a bad week for computers in Greenville & the Upstate.  I don’t know what it is, but we have had computers come in with fried power supplies, toasted motherboards and hard drives, and a call from a potential client this morning with a dead PC and a destroyed hard drive.

Power protection experts estimate that over half of all dead power supplies could have been prevented if an UPS / Uninterruptable Power Supply had been used. That’s a lot of power supplies! And more importantly, that is a lot of money that consumers could potentially save.

While the power supply itself is not expensive, usually costing less than 100 dollars on most computers, the damage that a power supply can cause to the PC can be much greater. We have seen entire motherboards ripped apart and even fires on the extreme end of the spectrum, and lesser damage such as zapped memory, processors, and hard drives on the other end. At the very least, a power supply that fails will cost you in terms of time and inconvenience.

Should a hard drive be damaged by one of these power events, you could potentially lose everything on the drive, or need to send it out for recovery if you don’t have backups. What? You don’t have backups? Please try our FREE trial of Servosity Online Backup before it is too late….

What can you do to protect yourself? Install an UPS! We are proud to be Eaton Power Advantage partners and can offer the full line of Eaton products. They have an UPS for every application, from your small home system, home office, small, medium and large business, all the way up to enterprise and data center solutions!  Don’t forget about your expensive Apple Mac systems, CCTV and VoIP systems, they need protection too!

Please check out the Eaton Product Showcase at http://www.homelandsecureit.com/Partners/Eaton-Power-Products.html

Or, call us for more information at 864-990-4748 – email info@homelandsecureit.com

IRS Tax Code Section 179 can save your business lots of money!

Time to upgrade your server or servers? Need new computers for your business? How about upgrading all your firewalls to the latest technology? New VoIP phone system? CCTV Cameras? Notebooks for all your field reps?

Congress extended the amount that small businesses may write-off for capital expenditures in 2010 to $250,000, and that means this may be the best year ever to upgrade your infrastructure!

Business Equipment:

Business owners who acquire equipment for their business, such as computers, servers, network & security equipment and other tangible goods, usually prefer to deduct the cot in a a single tax year, rather than a little at a time over a number of years. This deduction is known by its section in the tax code, a Section 179 deduction.

Under Section 179, businesses that spend less than $800,000 a year on qualified equipment, may write-off up to $250,000 in 2010. The rules are designed for small companies so the $250,00 deduction phases out when a business purchases more than $800,000 in one year. (Companies cannot write off more than their taxable income).

Benefits of a Non-Tax / Capital Lease:

The benefit of a Non-Tax/Capital Lease is that it can take advantage of Section 179: expense up to $250,000 if the equipment is put in use in 2010. In addition, you may depreciate any excess on the depreciation schedule for that asset. Examples of Non-Tax/Capital Leases include a $1.00 Buyout Lease, an Equipment Finance Agreement (EFA), and a 10% Purchase Upon Termination (PUT) Lease. Example: Assume you finance business equipment, put it in use in 2010, and take advantage of Section 179. Your tax savings could be significant:

An example of a typical server installation and how this applies might look something like this:

Cost of equipment: $9,500.oo

Section 179 reduction if expenditures are over $800k: —

Dollar for dollar phase out if over $800k: $9,500.oo

Section 179 write-off amount: $9,500.oo

Regular First Year Depreciation Deduction: -

Total First Year Deduction: $9500.oo

Cash Savings on your Equipment Purchase: $3,325.oo

(Assuming a 35% Tax Bracket, Deprecation 5 years)

Lowered Cost of Equipment after Tax Savings: $6, 175.oo

Tax Code Section 179 & Election to Expense Detail:

The election, which is made on Form 4562, is for the tax year the property was placed in service or an amended return filed within the time prescribed by law. The total cost of property that may be expensed for any tax year cannot exceed the total amount of taxable income during the tax year. Section 179 property is property that you acquire by purchase for use in the active conduct of your business. To ensure property qualifies, reference Publication 946.

This expense deduction is provided for taxpayers (other than estates, trusts or certain non-corporate lessors) who elect to treat the cost of qualifying property as an expense rather than a capital expenditure. Under Section 179, equipment purchases, up to the amount approved for a given year, can be expensed (deducted from taxable income) if installed by December 31st. Non-Tax leases qualify for this deduction in their year of inception. Any excess above the expensed amount can be depreciated depending on the equipment type. Not all states follow federal law. Contact your tax advisor for the specific impact to your business or visit www.irs.gov.

Further Detail:

Reminder: to take advantage of the tax incentives, your business equipment must be put in use by year-end. You should contact your tax advisor to learn about the specific impact to your business.

We can help you maximize this as we offer leasing and financing… Please email info@homelandsecureit.com or call 864-990-4748 for additional information!

Network surveillance camera giveaway

I present to you: July’s freaky fun thing from Homeland Secure IT…

We are going to give away a cool color WiFi IP surveillance camera!

These network security cameras are pretty nifty! They feature wireless 802.11b/g connectivity, or wired CAT-5 to your network, as well as full color via a 1/4″ CMOS sensor, with 640×480 resolution at 30fps (full motion). They support WEP and WPA encryption.

These babies can automatically email you a snapshot at the first sign of activity, so you can get it on your smart phone, or you can log in and watch the video feed live with a web browser or some mobile smart phones…  It comes with software to turn a computer into a DVR to record the video.

Oh, did I mention that it features infrared illumination so it can see it total darkness?  Yep… pretty cool!

All you have to do is to attach the little mount it comes with to a wall and then attach the camera to that, connect the power supply and your network cable, or you can program it to connect wirelessly to your network.

What’s the catch?  There is none…  Absolutely no purchase, no obligation to enter our giveaway, other than to get connected to us via our mailing lists or this blog.  On this blog you can look to the right, and enter your email address in the “Follow Me” section and then hit subscribe and you can sign up for our email mailing lists HERE.

We combine the subscription lists from the blog and our two mailing lists into one list and draw randomly, which creates a loophole that can work to someone’s benefit – If you are subscribed to all 3 places, you have 3 chances to win…

Legal mumbo-jumbo: This offer is void where prohibited. Winner must pick up prize at our office in Greenville SC, or make arrangements for it to be shipped at his/her expense.

We will select the winner on July 31st 2010 and announce it the following week via a blog post, social media, etc!

In the meantime, if you want to purchase one of these snazzy cameras, we sell them as well as a full line of security and surveillance cameras and DVRs, so shoot us an email at info@homelandsecureit.com or call us at 864-990-4748….

One lightning strike can ruin your whole day...

If you live here in the Upstate of South Carolina, you probably enjoyed nature’s light show last night, but you might not have enjoyed it if your computer, server, network components or other sensitive electronics fell victim to one of the many strikes that occurred.

While it is very difficult to protect yourself from a direct lightning strike, a modest investment can prevent the most common threats from destroying your equipment. Power events such as blackouts, where power is totally lost, or brownouts where the voltage drops to less than 120 volts AC, and the worst culprits of power surges and power spikes, which occur along with the blackouts, brownouts and nearby lightning strikes can usually be stopped before they cause damage.

The cheapest form of insurance is a surge protector, but we suggest you go one step further, and use an UPS, which is an Un-interruptable Power Supply. This type of device goes in-line between your power outlet, and your computer, and can protect the computer, printer, monitor and other devices that are plugged into it.

BONUS: If there is a power event that causes a brownout or blackout condition, an UPS will continue to power your computer until it can be shutdown safely, after saving your documents! With a cheap surge protector, the computer would go down immediately and everything you were working on could be lost.

There is an UPS for every application. UPS large enough to power your servers, network equipment and VoIP or analog/digital phone system are available, and small enough to protect a surveillance camera system and keep it online. Most feature the ability to protect a network too, so you can stop a surge from coming in on a DSL line and possibly save that expensive Cisco router or firewall!

Homeland Secure IT offers a full line of outstanding power protection products from surge protection, full-house surge protection, to UPS and power isolators. We are partners with two of the biggest manufacturers of these products, APC by Schneider Electric and EATON.  Whether you need protection for just one computer, or an entire data center, please email info@homelandsecureit.com or call 864-990-4748 and select option 1 to speak with me and arrange for a free consultation for Greenville and Upstate SC businesses and individuals.

Computer network security and support is about more than a quick fix or repair on your PC, it is about preventing devastating damage through planning…

PTZ or Pan Tilt Zoom cameras can change your outlook on life!

We have been using Panasonic network cameras which feature PTZ, or Pan, Tilt and Zoom here at Homeland since we moved into this building. They are awesome little cameras and I even use them at our home because they will email me when a car or person is in our driveway or front door, etc.

Earlier this week, I ordered a new system to install at our office. Not network cameras this time, but 8 channels of standard CCTV goodness with 600 hours of real-time recording time on the DVR (Digital Video Recorder). They *are* reachable via the internet using Microsoft Internet Explorer or a 3g phone like a Windows Mobile, and thanks to our great bandwidth here, we can view all 8 cameras in real-time at once from remote, as well as our Panasonic network cameras.

We opted for several different styles of cameras to use in this system. Four enhanced color dome cameras with night vision and 580 lines of resolution, a couple “bullet” cameras with 100+ft of infrared illumination for night viewing outside, and two PTZ cameras that will allow us to change what we are looking at from remote. We also purchased a heavy duty power supply to power all of these devices.

This system was not expensive, though it costs a bit more than some of the budget packages that are out there. We will be using it as a demo system to show potential clients what video surveillance can offer them.

What are you doing for physical premises security at your business? Could a small investment in a video surveillance system like this give you peace of mind or even lower your insurance rates?

Should you have questions, or would like to see a comparison between a standard CCTV system and a network camera system, give us a call at 864-990-4748 or email info@homelandsecureit.com!

We offer a full line of CCTV and Network camera systems from Panasonic, Cisco,  Sony, Digimerge, and many others!

Beat the criminals with a security camera for your home or business

The attached picture was taken a few moments ago from a network security camera at my home. Anytime there is motion within that camera’s field of vision, it will alert me via email, immediately (I receive it on my blackberry). The driveway is covered with this camera, the front yard with another, the full driveway and sidewalk with another, and yet another keeps an eye on the rear of the house.

This provides me with a simple means of seeing every path that someone could/would use to get to my home and alerting me to the activity. They also record audio, and time-stamp the images and record full motion to a digital video recorder (DVR). It is almost like being there! Most of the time when someone approaches our home I get the notification that they are there before they even make it to the door!

Will it stop a criminal? No way. A real criminal would not care that our house was under constant video surveillance, nor would they care about the ADT alarm system with cellular backup. But what it does do is to give me peace of mind, knowing when UPS or FedEx drops off a package, or when someone pulls into our driveway.

What can a security camera system do for you? For starters, if you run a business, it can help with loss prevention, just the mere presence of video cameras can deter some would-be thieves. And in the event something actually occurs, you can possibly use the video to help prosecute the offenders.

One person I know beat a liability claim that was going to be lodged against them by showing what REALLY happened.

We use them at our office for peace of mind, a deterrent and for a reduction in insurance premiums.

You may have remote areas of your business that you want to monitor so you know that your workers are actually working, or that they are working safely and that inventory is not walking out the door.

Home owners may want to keep an eye on a swimming pool or play area and view the cameras with their iPhone or while away at work.

Whatever the reason, there is a perfect system to suit your requirements. Call us today at 864-990-4748 for a free evaluation of your Greenville / Upstate security & surveillance camera needs.