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Is your premise security and video surveillance all that it can be?

Here’s a sad story… A local (Spartanburg, SC) music store was broken into over the weekend and 40,000 dollars in gear was taken.

The theft doesn’t look like your typical smash and grab either, because the thieve/s appear to have known the layout and went to great lengths to avoid detection. They entered through a skylight, after cutting power to the store, cutting video surveillance wires and disconnecting the alarm system backup power. A newspaper article about the break in and theft can be found here.

As a small business owner, I know the devastation the proprietor of the music store must be feeling, and I sincerely hope the perpetrator/s is/are caught and the equipment returned, and that there was insurance covering that inventory.

However, as a supplier and consultant in the security field, I have to wonder about a few details and offer some suggestions.

The article states the power was cut.  That would not normally matter to an alarm system, as it has a backup battery.  Now if the phone lines were cut before the power, then the system could not dial out.  UNLESS the alarm system has a cellular backup system as our home and our office both have.  This costs a few dollars more, but in the event of a power failure and loss of telephone connectivity, it can make the difference between the system working or not.

Dropping through a skylight SHOULD have been picked up by motion.  Was it not functioning? Was the system unable to call out?  The alarm should have sounded and strobe lights in equipped should have been flashing.  Pulling the battery on the alarm would have then silenced it, but not before it dialed out on the cellular backup system if it used that, or VoIP if the internet were not disabled too.

Which brings us to video surveillance. Obviously, no system is perfect, but many modern systems are capable of alerting staff of intrusion before it happens.  If you walk into my yard at my home, or come into the parking lot of our businesses, still shots will be emailed to me.  This functionality is easy to configure and helps let you know about sketchy things taking place. If I receive email at 10pm on a Saturday then I am going to be paying special attention to it, watching in real-time.

But what if someone were to manage to disable the internet connections? Wouldn’t that disable the ability to notify anyone?  Not necessarily. Businesses can consider secondary internet services, such as wireless broadband internet (3g/4g) for their video surveillance.  Total cost, 450/year and doubles as a failover for the business internet.

What if the power were cut to the building? The video surveillance system should be on an UPS (un-interruptable power supply) to keep it running for many hours. Our system is on an inexpensive UPS which will keep the DVR and the cameras functional for about 72 hours.  Total cost, 350 dollars.

WHAT IF (Lots of what if’s here!) the bad guys managed to actually get in without being detected… Couldn’t they just take the Digital Video Recorder?  Yes, they could, if it were not in a hardened enclosure.  But, there are ways to deal with that too. All video up until the time the DVR went offline can be synced to a remote location.

We have opted to sync our video to multiple machines, so if the DVR were physically destroyed or taken, the video would still be elsewhere.

If you would like to discuss how to better protect your Greenville /Upstate SC business or home, give us a call… 864.990.4748 or email info@homelandsecureit.com.  We offer CCTV, IP Video, Surveillance systems,  DVRs and NVRs. We can also help plan for failover systems, such as UPS and cellular / 3g/4g wireless backups.

Remembering a Good Man – Trey Pennington

Normally, John posts on this blog, but today, I wanted a chance to share my thoughts about a tragedy.

I vividly remember the first time I met Trey Pennington.  My husband, John, and I were at Launch Greenville.  I was not at all thrilled over giving up one of our precious Saturdays to spend sitting in a seminar hearing people talk about launching business in Greenville.  John and I were perfect candidates for this gathering as we had recently started our new business with Homeland Secure IT.  We soaked in every word of the day although later we agreed that there was little to offer in the way of new material to our business plan.  I guess this at least gave us a “good job” pat on the back.  I will never forget and have thought of it often as we were talking to others during a break period, Trey coming up to us to chat.  Sensing  our struggles as new business owners, he wasted no time in connecting with us through family experiences.  He mentioned his regret of not having his wife by his side at such events, but understood given their six children.  Trey offered a boost of confidence in telling us how recent his business had taken a turn in a better direction since recently his family was at a church dinner and both he and his wife had only one dollar to their name.  Today was a different situation he indicated with a thankful heart.

I ran into Trey at a few more conferences in Greenville after that first meeting and connected with him over Twitter and Facebook in the two years to follow.  Every time I saw Trey, I always felt a sense of pain  in his tired, puffy eyes.  John and I always dismissed this as a tribute to having such a big family and always keeping up with their ongoing activities as well as a traveling business.  Then in June, around the 20th, we hear of Trey’s desire to end his life and news of ultimate divorce.  John and I both could relate.

One thing that I find extremely irritating as I read it over and over again in posts and blogs is how great Trey appeared… all skinny and healthy.  When did “Skinny” become the new “Healthy”?  I am certainly not in the medical field, but I can speak from experience.  Thin can be an outward cry for help…an attempt to gain control.  I have lived in the place of such dark despair that eating becomes a huge effort, and even swallowing past the huge lump in your throat almost causes a gag reflex.  I remember how the days continue on in one long sequence and it’s suddenly hard to remember the last meal you ate much less enjoyed.  This feeling feeds into the dark tomb of emptiness and exercise becomes the only therapeutic relief from the pain.  Then one day you begin to hear from others in passing, “Wow, look how much weight you’ve lost!  You look great!”  I began to wonder if I looked so bad before, why didn’t someone tell me?  THIS looks great?  Boy, if you only knew what I look like on the inside!  And the nightmare continues!  Someone once asked me, “What are you doing to lose so much weight and get into great shape?”  I was quick to bark back with, “You don’t want this diet plan it’s called DIVORCE!  You RUN to escape and NEVER EAT!”

I saw this look in Trey’s eyes. The cry for help in his photo posts at the Fall’s Park Bridge and Starbucks downtown. His lips pursed and unhappy, his eyes sagging with exhaustion.  But like many, I just didn’t feel close enough to reach out to him.  What is “close enough” to reach out to someone?  When is it okay to let your guard down and assume someone will respond in like?  I have NO idea what details Trey was faced with in his life anymore than the rest of you scouring social media to find answers to his decision not to continue on in this life.  I have to say that I too was tossed out of my church and I do believe that I must have felt something similar with an institution that once consumed most of my life.  This church faced me and said that they were tired of the drama my family’s problems were bringing and it needed to end.  They strongly suggested that I leave quietly even though I was not to blame (I was the victim).  I should leave “for a season” and allow things to cool down.  After all it was much easier for me to walk away than to ask my husband to leave since his entire family attended the church and offered a big financial support.  Really?  I left with my tail tucked.  I’m so amazed to hear of something like this happening to someone else.  I am very thankful that I discovered my faith in God is stronger than my faith in church.  We are all only human after all.

I have mixed emotions about the passing of Trey Pennington.  Anger that he has cheated his children of the beautiful moments that could have been.  Frustration that he gave up on life and the lives that he had yet to touch.  Pity that his dark demonic life was too dark for him to find any more light.  Sadness for his friends and family that will never have the chance again to make an uplifting contribution in the life of a great man.

Pamela Hoyt – Homeland Secure IT

@PamelaHoyt    –    http://www.facebook.com/PamelaMHoyt

Nothing to write on this blog today… Not about computers, servers, or anything else…

As I sit here, wanting to type up something about computers, computer repair, some new gadget, a security issue or something inane as usual, I am unable to come up with a single thing more important than what occurred yesterday, and that is the death of a social media icon, a Greenville business enthusiast and dare I say, friend.

Trey Pennington, a man I met no more than maybe a dozen times in person, never shared a meal with or had a real conversation with outside of business, marketing or social media, took his own life, and there are countless blog, facebook and twitter posts about that unfortunate incident.

No, nothing I have to say is important at all, other than to say a thank you to Trey for all he did for us, and to apologize for not taking the time to get to know him on a personal level.

To his family, especially his children, God bless you all. He loved you dearly! He made that apparent with every appearance and conversation he had.  You will be in our prayers.

Homeland Secure IT will be closed on Monday, September 5th for Labor Day!

Homeland Secure IT will be closed this coming Monday, September 5th for Labor Day…

Should you need computer service, computer repair, or network support during this time, please email us at info@homelandsecureit.com or call 864.990.4748 – Leaving a message will result in that voice mail being sent to all of us here.

We hope that you and your family will have a great labor day weekend, and keep it safe!

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DING DING DING… We have our winner for the Microsoft XBOX 360 giveaway…

Microsoft XBOX 360 Arcade System

Microsoft XBOX 360 Arcade

The moment has arrived!

It’s time to give away the Microsoft XBOX 360 gaming console….

Today I combined all our lists into one long Microsoft Excel spreadsheet…  The list included names compiled from:

  • General mailing list subscribers
  • “Secure IT Alerts” mailing list subsribers
  • Blog subscribers
  • People who hit “like” on the www.HomelandSecureIT.com page
  • People who “liked” our http://facebook.com/HomelandSecureIT page
  • People who used the Google +1 button on www.HomelandSecureIT.com and on blog posts
  • People who responded and retweeted about the contest
  • People who responded and shared on facebook
  • People who left reviews on Google or Merchant Circle
  • People who TRIED to leave reviews but Google wouldn’t let them for some reason and they emailed me telling me
  • People who posted on LinkedIn or left an endorsement
  • People who told me they emailed info about the contest to someone
  • People I found who used other creative ways to spread the word, including one who blogged about us!
  • For grins, I included those who liked http://facebook.com/DocksideBand and related accounts too!
All in all there were almost 4000 total entries! Okay, that was a little optimistic, there were only 3551, but still, that’s a lot!
Some people’s names kept coming up over and over, as they went out of their way to reach out. One person had 16 entries!
Some of these entries were NOT from the area, but I made the executive decision to go ahead and draw anyway, even though a term of the giveaway was that if the person could not come here to pick up the XBOX, then we would draw again.
I went to www.Random.org and set it to pick a random number from 1 to 3551…   It selected #312, which corresponds to none other than James Akers Jr. of Greenville, SC.
The ironic thing about this is, of all the people it could have been, James and I rib each other constantly on Twitter & Facebook… I guess I will have something else to harass him over now.
Congratulations James…   Now if you don’t want it, there is a long list of people who also went over and above on making connections with us who would love to have it!
Thank you to everyone who played our silly game this time!  It was fun and exciting seeing the creative ways in which people would help us out!  We appreciate you more than you can imagine!!!!!!
Next up for a giveaway?  Give me a few days to think about it. 😎

 

The HP ProBook 4530s 15.6″ LED Notebook is an excellent product at a reasonable price!

HP ProBook 4530s notebook

HP ProBook 4530s Notebook

Last week we had to cut the cord and let our baby girl go off to college… That was more difficult than I care to relate to you in a blog post!

One of the items on our task list was to secure a quality notebook that she could probably use for the four years she is in school.

Being obsessive-compulsive, I started comparing every notebook that was available to me that fit the specs I had determined (Keep in mind that Homeland Secure IT offers HP, Dell, Toshiba, Acer, Lenovo, Nexlink and more for sale). This was an overwhelming job!

Once I had narrowed it down to a handful of machines, with the proper specs and within the target price range, one notebook stood out.

It was the HP ProBook 4530s, and more specifically the XU015UT#ABA, based around the Intel Core i3, with 4 GB of RAM, 320GB HDD, DVD-Writer w/LightScribe, 802.11n wi-fi, gigabit network, Intel 3000 graphics, Bluetooth 3.0, built-in webcam & mic, Microsoft Windows Home Premium, memory card reader, even a biometric fingerprint reader, and more.

There’s lots of expansion available besides the card reader and connectivity, through the 4 USB ports (1 is USB 3.0), VGA and HDMI video outputs and an ExpressCard/34 port.

With its 15.6″ LED display, it is easy on the eyes, and uses a minimal amount of power. It is also fairly light for such a big notebook at 5.5lbs. The finish is “pretty” and the build is sturdy.

The outstanding 6+ hour battery life was what sealed the deal.  And I tested it several times over after we got it to see just what the battery life was, and as advertised, it was on the nose, and better when using battery saving technologies like letting the screen darken when on battery.

This model is available at Staples currently for $579.oo, and amazingly enough, Homeland Secure IT can match their price, which is surprising since they buy in large quantities.

It comes with Microsoft Office Starter 2010, so all you need to purchase is a product key card (PKC) to enable the full versions of Microsoft Office, available at a minimal additional cost.

Whether you get the HP 4530s from us, or someone else, I don’t believe you can go wrong. Check one out!

For more information about notebook computers in the Greenville / Upstate SC area, either for yourself or your business, please call 864.990.4748 or email info@homelandsecureit.com

Apple’s Mac OS X Lion poses enterprise security risks (this is not a repeat)…

Using Mac’s in your enterprise?

You will want to read this article http://www.theregister.co.uk/2011/08/26/mac_osx_lion_security_hole/

This is kind of a big deal, as it underscores that Mac OS X Lion machines simply fail at LDAP, a basic part of enterprise network integration.

In short, if you bring these Macs into your environment, once authenticated, they simply don’t care which password is entered, they simply say “yer in!”…

Those of you who believe Macs are super secure need to rethink that philosophy and accept that there are problems with all OSes that pose a threat.  About a week ago, I posted about a threat that involves a pure Mac server network, without any Microsoft involvement, just as bad as this current LDAP issue, no, actually worse.

If you would like to discuss integration of Macs into your Greenville / Upstate, SC Microsoft Windows environment, please give us a call at 864.990.4748 or email info@homelandsecureit.com…

Don’t trust those external portable USB hard drives with your important data!

I’ve posted this before…  External, portable, USB hard drives are convenient to store some data on, but dang it, don’t put everything on one and trust that it is forever and always going to be there for you.

These devices use 2.5″ hard drives like you would find in a notebook computer, and while there is nothing wrong with those drives, they do tend to be a little more fragile and have a shorter life-span than their 3.5″ brethren.

Case in point….  Today, I was going to copy some data from my daughter’s old computer to an external usb drive…   While the data made it over there, it was the straw that broke the camel’s back and other things started happening. The huge collection of music that resided on the drive became unstable. It was taking long periods of time to open the files, some were damaged and thousands were missing.

Running recovery software only resulted in finding parts of files, because when I started copying my daughter’s files to that drive, they overwrote sectors where parts of the other files had been…    There’s no recovering that.

Thankfully, I had a backup, but what if I did not?

The moral of this story is – backup, backup, backup…   Use something like an online cloud backup system or multiple hardware devices, and do it often.   DO NOT put all your eggs in one basket and trust some >100 dollar usb drive. Doesn’t matter if you are using a Microsoft Windows PC, Mac OS X, Linux, or an Commodore 64, back it up!

Should you need help determining which backup solution is right for you or your business, please give us a call at 864.990.4748 or email info@homelandsecureit.com. We are one of Greenville / Upstate South Carolina’s premier computer & server backup specialists and we have a disk, tape, cloud or NAS solution to suit your application!

Microsoft Windows Vista EOL (End Of Life) Announcement – No, it’s not dead quite yet!

Coming this October 22nd, is the official death of Microsoft Windows Vista…  At least from the perspective of anyone wanting to buy it from a Microsoft dealer.

Us dealers have been told that we can sell Vista until our stock is depleted. Which brings up one questions?  WHO has stocks of Windows Vista?

Seriously though, this is just the standard life cycle of Microsoft products.  Here’s the rundown:

Windows Vista was released January 30th, 2007, and October 22nd, 2011 is the “End Of Sales” for retail packages.  That data also marks the end of sales for PCs with Windows preinstalled.

Sooo, if you are dying to have Windows Vista, you better rush out and get it now!    Other people may be wanting to dance on Windows Vista’s grave.