Remote tech support installs malware on server?

I received a phone call from a client last night who said that they could not browse the internet at their organization and that mail was down as well. Here are the initial observations: Their Cisco VoIP phone system was able to make calls and internal machines could ping outside servers by IP, but not by name, indicating that the …

Adobe and Microsoft Windows Updates Galore!

UPDATE YOUR COMPUTERS!  Mac owners too!  And don’t delay! The updates released this week are serious, people. If you do not patch up your computers and servers, or call us in to do it for you, the chances of being exploited are incredibly high….  Especially for the Microsoft Exchange and Remote Desktop vulnerabilities. Sorry to harp on it, but this …

Microsoft and Adobe to tag team you with patches this month – August 2012

A plethora of patches are just around the corner. Not just from Microsoft, but from Adobe also, as they team up for an onslaught on your computer in August. I don’t think anyone using Microsoft Windows will escape the patchy update goodness on Tuesday! Microsoft will be unleashing nine bulletins, of which, five are rated as critical. These updates will …

Microsoft Security Advisory related to Microsoft Exchange and Fast Search Server 2010 for SharePoint

The following update was released today regarding a previous security advisory. This update is v1.1 in which they revised the workaround titles – otherwise, it is the same as it was. Please insure your Microsoft products are updated at all times. — ******************************************************************** Title: Microsoft Security Advisory Notification Issued: July 25, 2012 ******************************************************************** Security Advisories Updated or Released Today ============================================== …

We offer break-fix IT support in addition to managed services in Greenville / Upstate SC!

More and more, IT support businesses are pushing managed services, and with good reason; many issues can be resolved before they happen, and the relationship is about maintaining an operational network instead of operating in a continual crisis mode. While we would love to move each client into a managed services agreement, it might not be right for everyone. That …

Security breach at University of Nebraska may have exposed financial records

Last week, a security breach at the University of Nebraska resulted in hackers having gained potential access to the (financial and personal) records of 650,000 students, alumni, parents and university employees. The security breach was discovered by a staff member and quickly remedied, however, at this point in time it is not known exactly what information, if any, was actually …

Merry Christmas! Microsoft releases Exchange 2010 SP2 featuring new mini version of OWA, multi-valued custom attributes and more!

As promised, Microsoft released SP2 for Exchange Server 2010 on 2011-12-12, and the SP brings with it a number of features and fixes: Incorporates all the changes from Update Rollup 1 through 6 for SP1 Adds Hybrid Configuration Wizard for ease of managing a deployment between your on site Exchange and your Office 365 Exchange Introduces Address Book Policies, which …

Cloud Computing Allows for Millions of People to be Down at Once #Office365 #CloudComputing

The Microsoft issue today that prevented millions and millions (over 300 million) of people from getting to their email for several hours serves as a reminder that “The Cloud” is not perfect yet. While most businesses who have a typical Microsoft Exchange Server might experience an outage that affects their users, when a cloud provider has a glitch, it affects a …