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Should your business use an automated attendant on your VoIP phone system?

Let’s talk about the dreaded Automated Attendant for a minute. Every time you call a larger business you get the “Thank you for calling xxxx, please press 1 for sales, 2 for……” message and curse under your breath waiting to finally get to the option you want. Honestly, I used to hate them, until I participated in a networking event …