October updates for Apple products… Patch ’em up!

Apple released a slew of updates to address major security vulnerabilities this week… Be sure get your devices up to date… OS X Lion v10.7.2 and Security Update 2011-006 iTunes 10.5 Safari 5.1.1 iOS 5 Software Update Numbers for iOS v1.5 Pages for iOS v1.5 Apple TV 4.4 A few of these provide you with additional features, such as the …

5th Anniversary Celebration in Charleston, SC

Oh how we live for a vacation!  Every year John and I plan a pilgrimage back to Charleston to celebrate our anniversary.  We’ve even managed to incorporate a convention into our trip but we go at least two nights early to have some celebration time for ourselves.  This past Saturday we rushed down to get checked into our hotel and …

Coming this October 11th – Microsoft brings you patchy goodness!

Microsoft is bringing you patchy goodness this coming “Patch Tuesday”, October 11th. Please update your machines to insure your network is secure. There is a little something for everyone!  Desktops and servers will receive Microsoft’s love. This is from the Microsoft Security Bulletin Advance Notification for October 2011:   Critical Security Bulletins ============================   Bulletin 1   – Affected Software: …

Seven must-have technologies for your small business

One conversation new or potential business owners may want to have with their IT professionals is about what technologies exist that can improve their life. Below you will find some that are must haves… Smartphones: Whether it is an Android, iPhone or even a Windows based phone, you cannot survive without one. These devices provide instant communication with your clients …

My Pleasure! The lost art of providing customer service…

Customer service is a series of activities designed to enhance the level of customer satisfaction – that is, the feeling that a product or service has met the customer expectation. The quality and level of customer service has decreased in recent years and this has been driven home for me in the last few weeks causing me to reflect on …

HTC logging tools may expose your EVO 3D, 4G or Thunderbolt Android smartphone information

An interesting article was pointed out to me over on the AndroidPolice.com site that says, “Massive Security Vulnerability In HTC Android Devices (EVO 3D, 4G, Thunderbolt, Others) Exposes Phone Numbers, GPS, SMS, Emails, Address, Much More“… This article pretty much says it all… There is even a work-around, but not an official fix for the security vulnerability from HTC as …