Customer service is a series of activities designed to enhance the level of customer satisfaction – that is, the feeling that a product or service has met the customer expectation. The quality and level of customer service has decreased in recent years and this has been driven home for me in the last few weeks causing me to reflect on …
This brings a tear to my eye! #awesome #CustomerSatisfaction #ComputerService
The following voice mail was left on my phone the other night: Hey John, this is Mark C. over at <an Upstate clinic>, I just wanted to call you to tell you personally that Scott Chitwood is awesome! He is just awesome! He just spent a lot of time with me after work, helping me at work. I just wanted …