The end of a good thing: Charter halts their social media support presence…

For a while now, we have had a war over what is better… DSL or Cable internet.  And along with that, who is the better service provider, AT&T or Charter. But regarding support of those services, Charter has had an edge by offering a social media component to their technical support. A Charter user could post to Twitter that something …

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Customer service is alive and well, at Champion Power Equipment #generators

I know how everyone loves Honda or Yamaha generators, and I don’t blame you, they are considered some of the best (and most expensive) portables you can buy. Nice and quiet and high quality and all. HOWEVER – 4 years ago, I purchased an inexpensive generator to be used in the event of an emergency, and also for a ham …