Remote tech support installs malware on server?

JohnMHoyt Backup Solutions, Business, Computer Repair, Computer Security, Computer Service, Computer Support, Microsoft, Microsoft Exchange, security, Windows Server Leave a Comment

I received a phone call from a client last night who said that they could not browse the internet at their organization and that mail was down as well. Here are the initial observations: Their Cisco VoIP phone system was able to make calls and internal machines could ping outside servers by IP, but not by name, indicating that the …

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