I was talking with a friend of mine on Facebook today and they were explaining how their computer was giving them grief, and how if only he knew some computer repair business he could trust.
To be honest, I was wondering if he was being sarcastic, hoping I would offer to work on it, or if he honestly didn’t know that I am in the computer service business. Turns out, he really didn’t know what I do! I’ve known the man for several years, mainly via social media, but also have bumped into him at many networking and leads type meetings. Maybe I was under the assumption he knew all along, maybe I thought that since he was a friend that he was not a potential “customer”.
Either way, somewhere along the way, I did a poor job of conveying to him that we actually repair computers. I asked him what he THOUGHT Homeland Secure IT did, and he explained it like this:
“I knew you did SOMETHING with computers, but it seemed like it was more business sales related”.
I gave him the whole spiel, that we fix computers, from simple repairs and service of notebook, laptop and workstation computers for individual home users to the same for small and medium businesses, non-profits, etc. in addition to doing network and server sales, service and consultation. We can and do perform all types of repairs from replacing a broken LCD to hard drive data recovery and everything in between. We’re also dealers for HP, Dell, Toshiba, Acer, Samsung, Lenovo, Nexlink and many other manufactures! We work on Microsoft Windows, Apple Mac OS X and Linux systems.
Long story short, he’s going to bring his broken computer in and we will take care of him.
If you need computer repair, service, support or the like here in Greenville or Upstate, SC, please think of Homeland Secure IT first. Whether it is for your business or your home, we do that! Call us at 864.990.4748 or use the CONTACT link above.