More and more, IT support businesses are pushing managed services, and with good reason; many issues can be resolved before they happen, and the relationship is about maintaining an operational network instead of operating in a continual crisis mode.
While we would love to move each client into a managed services agreement, it might not be right for everyone. That is why Homeland Secure IT wants to offer the best of both worlds, so we happily maintain an on-call, break-fix computer and network support relationship with many clients here in the Upstate.
If your server goes down and you do not have a service agreement with an IT support or service provider, you can call on us and we will be there, whether it is for a single desktop with a virus, a malfunctioning network switch, failed firewall, or your Microsoft Exchange Server has crashed, we can help! Call us at 864.990.4748 with your emergency needs.
Break-fix still works for small businesses and home users, so we don’t turn our nose up at it, but for those who are serious about reducing downtime and want to be able to budget for computer services, use our contact link above, or call us for information about scheduled maintenance and managed services.