So you have been cruising along at your business for years and all has been great, but now, out of the blue, people on your network are having trouble viewing websites.

You found that if you reboot that firewall (pull the plug on the thing since there is no power supply) that YOU get back online right away, but then later that day, someone else on the network is now having trouble accessing websites so you reboot the firewall and all is well, for a while.

What could it be? It MUST be the firewall going bad since that fixes it.

Before jumping to that conclusion and just replacing the device, think back. Has your company grown? Maybe you have added a few new employees, or, maybe you have added tablets or other connected devices.

What could be happening here is that you have added one too many devices to your network and exceeded the number of seats that your firewall appliance supports. When you originally purchased that device, a technician counted the number of computers, servers and connected devices and said “You need a 25 user firewall and it will cost $xxx.xx”, to which you agreed and promptly forgot about.

Now, flash forward to today and your 12 users and a server have grown to 15 users, two servers and many people have iPads or Android tablets or phones, taking you past the 25 user limit.  The last person to connect once you go over the limit will generally be denied access to websites by the firewall, as a warning that you have exceeded the license terms, and it probably won’t “reset” just by turning that computer off, you will have to reboot the firewall to free unused seats up.

So what are you going to do about it? I guess you could tell the employees to stop connecting their personal phones to your network, or you could replace the firewall with a cheap router that has no limitations.

Both will work, but are bad ideas.

The real solution is to correct the licensing issue. Determine how many connected devices you have within your network, and estimate how many you will need for the next year, then talk to a vendor who can provide the proper licenses and apply those for you. Don’t forget to include VoIP and security systems, even copiers and connected printers, as they may require a seat too.

If you are experiencing rapid growth, consider upgrading to an unlimited license.

Just a note – If you have an old device, say 4-5 years old, now may be the time to consider upgrading the entire device to the latest technology at the same time you correct the user limitation!

Should you require help with this, Homeland Secure IT offers sales and support of most major brands of firewalls. We partner with Cisco, WatchGuard, SonicWALL, TrendNet, D-Link, NetGear and more! Call us for more information in the Greenville / Upstate SC area – 864.990.4748 or email info@homelandsecureit.com

Posted today on InfoWorld is an interesting article about two competitors to Microsoft Office. (See “Open office dilemma: OpenOffice.org vs. LibreOffice“)

While you have probably heard of OpenOffice.org, or the previous incarnation of it (StarOffice), a new alternative open source office suite is called LibraOffice, and it is being brought to you by the developers OpenOffice.org. Confused? Well, it’s that same old story… People work for a big company (Oracle) and this big company starts doing something they don’t dig, so they jump ship and start their own project. Tah-Dah! LibreOffice is born.

Are either OpenOffice or LibreOffice good candidates to eliminate your dependency on Microsoft Office?

In a nutshell, if your company requires absolute compatibility with all Microsoft Office documents, and you require a standardized interface that new people can come to your business use without any type of learning curve, then you already know what I am going to say. Stick with Microsoft Office!

If you run a small operation, or even a home office, then maybe one of these two offerings can work for you. They do offer the important features of Microsoft Office, such as word processing and spreadsheets, there are versions available for your Microsoft Windows systems, Apple Mac OSX, Linux, etc. And the price is outstanding…  Maybe if they don’t offer EVERY feature you need, then you could make the sacrifice.

InfoWorld’s article compares the two offerings and may give you some insight to help you determine if either of them are right for you. Of course, you can always download them both and try them for yourself if you have time to do that.

Should your Greenville / Upstate, SC business require Microsoft Office, we can help you with that! We can sell a single license or hundreds! Call us at 864.990.4748 or email info@homelandsecureit.com

If you own or maintain your own business phone or computer network, you are probably renewing your licensing yearly for everything from your Cisco VoIP phone system & ASA 5500 network security appliances to Trend Micro Worry Free Business Security, Trend Office Scan, to Microsoft Software Assurance or purchases of new seats.

Chances are also good you are buying your licensing from a vendor who may have originally installed the equipment and they could be charging you for the licensing plus a fee to administer those licenses for you. The licensing is generally sold at the manufacturer’s suggested retail price.

If you would like another quote on your license renewals and sales, please contact us at 864.990.4748 x 201, or email info@homelandsecureit.com

We offer sales of products and licensing, as well as licensing renewals for Trend Micro, Cisco, Symantec, Microsoft and more! We never charge an administration fee.

One word of warning regarding “deep discount” licensing providers – if it sounds too good to be true, it probably is. The markup on licensing is not very much, so if you find Microsoft Office Professional for 20% less than the retail, odds are, it is counterfeit product and will allow you no ability to upgrade or receive support.

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