Customer service is a series of activities designed to enhance the level of customer satisfaction – that is, the feeling that a product or service has met the customer expectation. The quality and level of customer service has decreased in recent years and this has been driven home for me in the last few weeks causing me to reflect on …
2
Dinner at Saskatoon & Metomorphoses at Warehouse Theatre made for a great evening! @WarehouseGVL @THE_Saskatoon
Wow, what a busy weekend! We managed to pack so much into 48 hours this past weekend and had a great time doing so. Our daughter that is a freshman at Converse College called this past Wednesday to ask if we could go see the production of Metamorphoses at the Warehouse Theatre. We were fortunate to attend all of last …
Remembering a Good Man – Trey Pennington
Normally, John posts on this blog, but today, I wanted a chance to share my thoughts about a tragedy. I vividly remember the first time I met Trey Pennington. My husband, John, and I were at Launch Greenville. I was not at all thrilled over giving up one of our precious Saturdays to spend sitting in a seminar hearing people …