It seems that Apple has finally acknowledged that there is a need to protect their users from malicious software, in particular the “Mac Defender” (also known as MacProtector, MacSecurity as well as MacDefender). In an article titled “How to avoid or remove Mac Defender malware“, posted yesterday on the http://support.apple.com site, you can find out how to avoid this inconvenience …
Apple Customer Service: Don’t Help Our Customers with Malware (from Gizmodo)
I’m going to just post this link….. I leave it up to you to read it, or not. Believe it, or not. http://gizmodo.com/5803498/apple-to-customer-service-dont-help-our-customers-with-malware There is a further link from that page: http://www.zdnet.com/blog/bott/apple-to-support-reps-do-not-attempt-to-remove-malware/3362 If you happen to feel your Mac is infected – seek a professional computer service provider’s input.