Cisco SPA525G2 with 32 button sidecar

One of the best selling phones for the small and medium business (SMB) market is the Cisco SPA525G2 phone. The entire series of SPA phones are affordable, reliable and well suited to SMB use, but the 525 G2 is the current big daddy with its color display, ability to play MP3s from a memory stick, sync to your cell phone via bluetooth, built-in bluetooth for wireless headset usage and so much more.

On every system we sell that includes the SPA 525, we get a few questions like, ‘How do you answer another extension?”, and of course we answer it, but, with such a long list of these “star codes”, I can’t remember them myself.

Cisco Star Codes for SPA525G2 Phones:

• Call Return (*69)—Calls the last caller, regardless which extension.
• Blind Transfer (*98)—Allows the user to transfer a call to another number  without waiting for the other party to pick up.
• Call Back Act (*66)—Periodically redials the last busy number (every 30  seconds by default) until it rings or until the attempt expires (30 min by default), regardless which extension. Only one call back operation can be ordered at a time. A new order automatically cancels the previous order.
• Call Back Deact (*86)—Cancels the last call back operation.
• Call Forward All Act (*72)—Call forwards all inbound calls. Applies to primary extension only.
• Call Forward All Deact (*73)—Cancels call forward all. Applies to primary extension only.
• Call Forward Busy Act (*90)—Call forwards on busy. Applies to primary extension only.
• Call Forward Busy Deact (*91)—Cancels call forward on busy. Applies to primary extension only.
• Call Forward No Answer Act (*92)—Call forwards if no answer. Applies to primary extension only.
• Call Forward No Answer Deact (*93)—Cancels call forward no answer. Applies to primary extension only.
• CW Act (*56)—Enables call waiting. For example, if call waiting is turned off globally, this star code will turn on call waiting until the CW Deact code is entered.
• CW Deact (*57)—Deactivates call waiting. For example, if call waiting is turned on globally, this star code deactivates call waiting until the CW Act code is entered.
• CW Per Call Act (*71)—Enables call waiting for a single call. For example, if  call waiting is turned off globally, this star code will turn on call waiting for that call.
• CW Per Call Deact (*70)—Deactivates call waiting for a single call. For example, if call waiting is turned on globally, this star code deactivates call waiting for that call.
• Block CID Act (*67)—Blocks caller ID on all outbound calls. Applies to all extensions.
• Block CID Deact (*68)—Deactivates caller ID blocking on outbound calls. Applies to all extensions.
• Block CID Per Call (*81)—Blocks caller ID on the next outbound call (on the current call appearance only).
• Block CID Per Call Deact (*82)—Deactivates caller ID blocking on the next outbound call (on the current call appearance only).
• Block ANC Act—Blocks anonymous calls. Applies to all extensions.
• Block ANC Deact—Deactivates anonymous call blocking. Applies to all  extensions.
• DND Act (*78)—Activates Do Not Disturb. Applies to all extensions.
• DND Deact (*79)—Deactivates Do Not Disturb. Applies to all extensions.
• Secure All Call Act (*16)—Defaults to prefer to use encrypted media (voice codecs).
• Secure No Call Act (*17)—Defaults to prefer to use unencrypted media for all outbound calls. Applies to all extensions.
• Secure One Call Act (*18)—Prefers to use encrypted media for the outbound call (on this call appearance only).
• Secure One Call Deact (*19)—Prefers to use unencrypted media for the outbound call (on this call appearance only).
• Paging (*96)—Pages the number called.
• Call Park (*38)—Parks a call on an entered line number.
• Call UnPark Code (*39)—Retrieves a call from an entered line number.
• Call Pickup (*36)—Picks up a call at an entered extension.
• Group Call Pickup (*37)—Picks up a ringing call at a group of extensions.
• Media Loopback Code (*03)—A service provider can set up a test call from an IP media loopback server (the source) to a subscriber’s VoIP device (the mirror). The test call provides statistical reporting on network performance  and audio quality.

Depending on the source’s capabilities, the SP can see packet jitter, loss, and delay (although Media Loopback cannot identify an offending hop). This helps the SP identify an offending hop that could be causing issues in VoIP calls to a subscriber. The test results can also provide audio quality scoring, which lets a SP better understand the subscriber’s experience.

Referral Services Codes—One or more * codes can be configured into this parameter, such as *98, or *97|*98|*123, and so on. The maximum total length is 79 characters.
This parameter applies when the user places the current call on hold (by Hook Flash) and is listening to second dial tone. Each * code (and the following valid target number according to current dial plan) entered on the second dial-tone triggers the Cisco IP phone to perform a blind transfer to a target number that is prepended by the service * code. For example:
a. After the user dials *98, the Cisco IP phone plays a special prompt tone while waiting for the user the enter a target number (which is validated according to the dial plan as in normal dialing).
b. When a complete number is entered, the Cisco IP phone sends a blind REFER  to the holding party with the Refer-To target equals to *98 target_number. This  feature allows the Cisco IP phone to hand off a call to an application server to perform further processing, such as call park. The * codes should not conflict with any of the other vertical service codes internally processed by the Cisco IP phone. You can delete any * code that you do  not want the call server to process.

Feature Dial Services Codes: Tells the Cisco IP phone what to do when the user is  listening to the first or second dial tone.
You can configure one or more * codes into this parameter, such as *72, or *72|*74|*67|*82, and so on. The maximum total length is 79 characters. When the user has a dial tone (first or second dial tone), they can enter a * code (and the  following target number according to current dial plan) to trigger the Cisco IP phone to call the target number prepended by the * code. For example:
a. After the user dials *72, the Cisco IP phone plays a special prompt tone while waiting for the user the enter a target number (which is validated according to the dial plan as in normal dialing).
b. When a complete number is entered, the Cisco IP phone sends an INVITE to *72 target_number as in a normal call. This feature allows the proxy to process features such as call forward (*72) or BLock Caller ID (*67).
You can add a parameter to each * code in Features Dial Services Codes to indicate what tone to play after the * code is entered, such as *72‘c‘|*67‘p‘.

Following is a list of allowed dial tone parameters (note the use of back quotes surrounding the parameter without spaces).

•  ‘c‘ = Cfwd dial tone
•  ‘d‘ = Dial tone
•  ‘m‘ = MWI dial tone
•  ‘o‘ = Outside dial tone
•  ‘p‘ = Prompt dial tone
•  ‘s‘ = Second dial tone
•  ‘x‘ = No tones are place, x is any digit not used above

If no tone parameter is specified, the Cisco IP phone plays the prompt tone by default.
If the * code is not to be followed by a phone number, such as *73 to cancel call forwarding, do not include it in this parameter. In that case, add that * code in the dial plan.

Homeland Secure IT is happy to be a Cisco SMB Select Partner! If we can provide your business VoIP support in the Greenville / Upstate, SC area, please call upon us at 864.990.4748 or email info@homelandsecureit.com

We received the following notification from HP regarding the flooding situation in Thailand and the subsequent hard drive and component shortage:

Dear HP Channel Partners,

HP is deeply saddened by the recent flooding in Thailand. The extent of the damage is devastating and our hearts go out to each person in Thailand negatively impacted by this tragedy.

In light of this unfortunate turn of events and its potential impact on the technology industry, we would like to provide you with a brief update regarding the situation here at HP.

HP continues to maintain operations in Thailand and is in constant communication with our employees, customers and suppliers to optimize business continuity in this dynamic situation.  We have teams in place for each product category and are monitoring the situation closely.

HP has a small percentage of its Imaging and Printing Group (IPG) manufacturing in Thailand and we are mitigating any negative impacts through our business continuity planning. HP Enterprise Servers Storage and Networking (ESSN) and HP Personal Systems Group (PSG) do not have manufacturing facilities in Thailand.

From a component supply situation, Thailand is a major manufacturing source of Hard Disc Drives (HDD) and other sub-components used in HP products.

HP currently is reviewing potential supply constraints in an effort to optimize its manufacturing and meet your business needs.

As we work together through this industry wide constraint, we will implement business continuity plans to seek alternative sources of high quality components or raw materials. HP will notify you of any potential impacts if we are unable to locate other acceptable alternative sources. HP will provide this information through our existing business and planning processes in place with your sales representative.

Thank you for your business.  Please do not hesitate to reach out to any of us directly with any questions.

Yours sincerely,

The HP Channel Leadership Team

Scott Dunsire, vice president, U.S. Channel Sales, IPG

Steve Erdman, vice president, Americas Channel Sales, Software

Tracy Galloway, vice president, Americas Channel Sales, Services

Mike Parrottino, vice president, U.S. Channel Sales, PSG

Frank Rauch, vice president & GM, Americas Channel Sales, ESSN/TS

Matt Smith, director, Marketing, Americas Channel Sales

—

We’ve received notification from just about every manufacturer of systems that we partner with. I spent 30 minutes on the phone with one this morning as they gave me the total run-down on how this hard drive shortage will be affecting us.

The general concensus is: It is going to get worse before it gets better.   We have been advised to buy now, not to wait until it actually does get worse.

We’ll keep you updated!

Copyrights & Wrongs

You’ve got a great phone system (hopefully you have moved up to a Voice over IP phone system by now!) and you want to use all the great features of it.

One feature that is common to (most) all VoIP systems is that you can use Music On Hold (MOH) which gives the poor caller who gets placed on hold something to listen to other than dead air, or beep, or, God forbid, constant ringing like I got the other day for 2 minutes solid when calling a very large vendor for support.  RING RING RING AHHHHHHHHHHHHHHHHHHHHHHH!

The trend for the last few years has been to get voice talent to record promotional messages, combined with music that makes the time spent on hold for the client productive. A large number of sales have been made due to a promotional message telling a holding client about services or sales specials offered. I guess the impulse buyers hear, “Did you know we offer Microsoft Licensing?” and immediately place an order for 1000 seats of Microsoft Office 2010 or something. Hmmm, maybe we should do that here at Homeland?

The costs of having these messages produced vary from 5 dollars (if you want an Indian accent) to thousands of dollars, with the average falling at about 500 dollars for high quality, professional voice talent and music to be provided.

Some businesses have gone the extreme budget route and recorded their own messages, complete with lots of “uhhhs” and the like and plenty of background noise.

A smaller organization may just want to plug in a radio to the MOH port on the phone system and let that play, or maybe use their iPod or other MP3 player to put on their favorite tunes. I mean, let’s get real here, if you like Adele and Rhianna, your clients should love it to!

There’s a slight problem with that. Okay, not so slight; You are using unlicensed music which could result in law suits and fines…

The music that you own already, which you purchased off of iTunes or Amazon, or even own the vinyl record that you converted over to an MP3, is not your’s for public performance. Confused? Me too! Basically, there is a difference between owning the right to play that music for yourself, and the right to play it for others to hear.

So what’s a soul to do in order to provide entertainment on hold in the form of music?

• You could find “royalty free” music, but be warned, it won’t keep a licensing organization from coming after you. You could STILL get a letter to cease the use of that music with the threat of lawsuit or fines if they believe it is owned by them. Make sure you can backup the fact that the music is in the public domain, the person/group performing it do not have a copyright on it and that it is not just released for listening or performance, that it has no “mechanical copyright” on it which would prohibit you from using it in the manner you wish to use it.
• There are licensing entities such as ASCAP and BMI which you can pay in order to use the music which you want to play. You can license a single song in some cases, or get a blanket license to use anything from their repertoire.
• There are “music on hold” providers, which take care of all the licensing for you (be careful here, there are some shady ones). These are the ones who will give you professional voice talent if you want that, along with a genre of music that is appealing to your callers, hopefully.
• You could find a local musician who writes and produces their own original content and tell them you would like to showcase their talent on your on-hold system. Get it in writing that they are giving you permission to use their original music for a set time, and what the cost is. It may be free!

I am sure I have overlooked something as I am no expert in this field. But, this may be give you an idea of what you are up against regarding Music On Hold.

Myself, I am sad I can’t use a loop of Sugarloaf’s “Don’t Call us, We’ll Call you” to play to telemarketers….

If you do decide to hire a professional voice artist in the Greenville / Upstate area, please email me and I may be able to point you in the right direction.

Homeland SECURE IT Achieves Select Certification from Cisco

Greenville, SC, November 1, 2011:  Homeland Secure IT announced today that it has achieved Select Certification from Cisco. The Select Certification recognizes Cisco® resale channel partners that focus on meeting the technology and service needs of small businesses.

Cisco’s portfolio of both Small Business and Small Business Professional Series products directly complement and enhance Homeland Secure IT’s Systems Design, Sales, Installation and Support of end-to-end communications and physical networks.

Cisco Select Certified

“The Cisco Select Certification was created in response to customer demand for channel partners capable of designing and implementing Cisco solutions purpose-built for small businesses,” said Andrew Sage, vice president of Worldwide Small Business Sales at Cisco. “With the Select Certification, Homeland Secure IT has made an investment in obtaining the training, skills and knowledge necessary to play a pivotal role in meeting this growing demand.”

To earn Select Certification, Homeland Secure IT fulfilled the training and exam requirements for the Cisco Small Business Specialization.  Homeland Secure IT also met the personnel, training and post-sales support requirements set forth by Cisco.

The Cisco Resale Channel Program provides a framework for channel partners to build the sales, technical and Cisco Lifecycle Services skills required to deliver Cisco solutions to end customers. Through the program’s specializations and certifications, Cisco recognizes a channel partner’s expertise in deploying solutions based on Cisco advanced technologies and services. Using a third-party audit process, the program validates channel partner qualifications such as technology skills, business best practices, customer satisfaction, and presales and post-sales support capabilities — critical factors for customers choosing a trusted channel partner.

About Homeland Secure IT

Homeland Secure IT is headquartered in Greenville, SC, and serves Greenville and the Upstate of South Carolina.  Our goal is to deliver seamless design, implementation, and support to customers requiring both simple and sophisticated communications solutions.

• Unified Communications (VoIP)
• Wireless (WLAN)
• Video Surveillance
• Storage Solutions (NAS, SAN)
• Backup and Disaster Recovery
• Security (Firewall, A/V)
• Switching

For more information about this topic or to schedule meeting with our design and engineering team, please call 864-990-4748 or visit our website at http://www.HomelandSecureIT.com

If you are attempting to log into the administration and Configuration Utility on your Cisco UC320W and find you get a beautiful blue screen, but it goes no further, then chances are that you have Adobe Flash Player 11 installed and a the UC320W has a firmware revision of 2.1.1 (7) or lower loaded on it.

Today, Cisco released 2.1.2 to the cloud for update which addresses that specific issue!

But wait, if you can’t log into the thing, how do you update your firmware so you can log into it?

First, you will need to downgrade your Flash Player to version 10.

To determine which version you are currently using visit here: http://www.adobe.com/software/flash/about/

To download earlier versions of Adobe Flash visit here: http://kb2.adobe.com/cps/142/tn_14266.html#main_Archived_versions

Once you have downgraded your browser to Adobe Flash Player 10 you will be able to log into UC320W Configuration Utility to perform the upgrade, and once complete can reinstall Adobe Flash Player v11.

The 2.1.2 firmware does not correct any other issues or add any features. If you are not experiencing login issues, you may want to hold off until 2.1.3 is released which does add some new functionality, or so we have heard!

Should you require assistance in updating or configuring your Cisco UC devices in the Greenville or Upstate, SC area, please give us a call at 864.990.4748 or email info@homelandsecureit.com – We are a Cisco SMB partner!

One conversation new or potential business owners may want to have with their IT professionals is about what technologies exist that can improve their life. Below you will find some that are must haves…

Apple iPhone

Smartphones: Whether it is an Android, iPhone or even a Windows based phone, you cannot survive without one. These devices provide instant communication with your clients through email, text message and phone, along with the ability to browse the web and select from tens of thousands of applications to assist in your business. Your clients will not wait for you to get to your office to respond to an email. Even a quick, “I’m driving, will respond as soon as it is safe” auto-response is better than no response. The cost of a typical phone can range from 100 to 300 dollars per phone depending on features and term of contract from the carrier of your choice.

Square Credit Card Reader

Credit Card Processing: If you expect to get paid, then you need to accept every form of payment possible, including plastic. Yes, you will lose a little bit on the sale, but you will gain an instant payment. If you are just getting started, without purchasing a machine or paying a monthly charge, you can accept credit cards anywhere you have a cell signal using the Square credit card application with your smart phone and the free reader device that they provide to you. No per-swipe fee, and less than 3.0% charge. Fast, secure, and in your account the next business day. Find it in your phones’s marketplace.

Reliable & Fast Internet: There are a lot of choices these days for fast internet, from DSL to cable to fiber, and the old tried and true T1 standard, but some businesses may find that a wireless broadband internet plan may be enough for them. We recommend Charter Business in most situations, but that varies depending upon what is available at the business location. One advantage to using a cellular based broadband internet connection is that you can take it with you, which is great for businesses that are not tied to one specific location. Typical 4G plans will provide over 5 meg down and up to 2 meg up. Verizon Wireless offers the MiFi devices for around 50 dollars with 5GB plans for 50 dollars per month.

IP Surveillance Cameras

IP surveillance: Sure it sounds like the CIA, but IP security cameras at your business will decrease loss of inventory, increase productivity, and may provide an insurance savings. You can even keep tabs on your employees using a smartphone or any web browser to view these camera. Recordings can be reviewed after events occur, and most systems can email you when there is movement in a particular location. Prices range from $150 for a single entry level camera into the $2000 range to cover an entire business. You can install yourself, or get an IT provider to handle this for you for the most professional results.

Email: This is a no-brainer, but many small businesses will cut corners here. A Hotmail account will work for sure, but who wants AcmeWidgetCo@hotmail.com on their business cards. At the very least, your business should use a service that allows for linking a domain to your mail, such as Google Apps (Gmail) or Microsoft Office 365. This gives you a professional appearance, and provides for important features such as linking of your smartphones, sharing of calendars between users and so much more. Microsoft Office 365 costs about 5 dollars per person per month and gives you up to 20GB of storage.

Anti-Virus & Security: Far too often this is overlooked, or taken for granted. A business that is vulnerable to viruses or malware is a business that could experience costly downtime and repairs, not to mention, open yourself up for compliance violations and potential fines or legal issues depending upon the field you are in. The components of a secure network are as simple as a quality firewall like those offered from Cisco, Watchguard or SonicWall, an anti-virus software package from Trend Micro or Symantec, and taking the time to apply updates to the Operating System (Windows, Mac, etc) and support software (Microsoft Office, Adobe Reader, Adobe Flash, JAVA).

Backup: When disaster strikes, you need to be prepared for it. Having backups of your important files will insure you are not out of business when a computer or server fails. Backups technology can be as simple as an external USB drive or remote backup solution, or on the other end of the spectrum, as complicated as auto-loader tape drives. One thing is for sure, ANY attempt to backup your data is better than none. For automated cloud backup solutions, consider Servosity or Mozy Pro.

Here at Homeland Secure IT, we utilize a vast array of technology and we also help many small and medium businesses and even home offices stay up to date. If we can help you with decisions regarding your Greenville or Upstate technology infrastructure, please call us at 864.990.4748 or email info@homelandsecureit.com. We offer sales, service, repair and consultation of everything from computers to VoIP.

What is your “must have” business technology? I would love to hear about it.  VoIP phone systems? iPad, Android or Windows based tablet computers? A favorite app (We love TiKL & Waze)?

Here’s a sad story… A local (Spartanburg, SC) music store was broken into over the weekend and 40,000 dollars in gear was taken.

The theft doesn’t look like your typical smash and grab either, because the thieve/s appear to have known the layout and went to great lengths to avoid detection. They entered through a skylight, after cutting power to the store, cutting video surveillance wires and disconnecting the alarm system backup power. A newspaper article about the break in and theft can be found here.

As a small business owner, I know the devastation the proprietor of the music store must be feeling, and I sincerely hope the perpetrator/s is/are caught and the equipment returned, and that there was insurance covering that inventory.

However, as a supplier and consultant in the security field, I have to wonder about a few details and offer some suggestions.

The article states the power was cut.  That would not normally matter to an alarm system, as it has a backup battery.  Now if the phone lines were cut before the power, then the system could not dial out.  UNLESS the alarm system has a cellular backup system as our home and our office both have.  This costs a few dollars more, but in the event of a power failure and loss of telephone connectivity, it can make the difference between the system working or not.

Dropping through a skylight SHOULD have been picked up by motion.  Was it not functioning? Was the system unable to call out?  The alarm should have sounded and strobe lights in equipped should have been flashing.  Pulling the battery on the alarm would have then silenced it, but not before it dialed out on the cellular backup system if it used that, or VoIP if the internet were not disabled too.

Which brings us to video surveillance. Obviously, no system is perfect, but many modern systems are capable of alerting staff of intrusion before it happens.  If you walk into my yard at my home, or come into the parking lot of our businesses, still shots will be emailed to me.  This functionality is easy to configure and helps let you know about sketchy things taking place. If I receive email at 10pm on a Saturday then I am going to be paying special attention to it, watching in real-time.

But what if someone were to manage to disable the internet connections? Wouldn’t that disable the ability to notify anyone?  Not necessarily. Businesses can consider secondary internet services, such as wireless broadband internet (3g/4g) for their video surveillance.  Total cost, 450/year and doubles as a failover for the business internet.

What if the power were cut to the building? The video surveillance system should be on an UPS (un-interruptable power supply) to keep it running for many hours. Our system is on an inexpensive UPS which will keep the DVR and the cameras functional for about 72 hours.  Total cost, 350 dollars.

WHAT IF (Lots of what if’s here!) the bad guys managed to actually get in without being detected… Couldn’t they just take the Digital Video Recorder?  Yes, they could, if it were not in a hardened enclosure.  But, there are ways to deal with that too. All video up until the time the DVR went offline can be synced to a remote location.

We have opted to sync our video to multiple machines, so if the DVR were physically destroyed or taken, the video would still be elsewhere.

If you would like to discuss how to better protect your Greenville /Upstate SC business or home, give us a call… 864.990.4748 or email info@homelandsecureit.com.  We offer CCTV, IP Video, Surveillance systems,  DVRs and NVRs. We can also help plan for failover systems, such as UPS and cellular / 3g/4g wireless backups.

Kabloooieeeeeeee! Mac battery meltdown...

Could your Apple Mac Macbook, Macbook Pro or Macbook Air be a ticking timebomb? According to one researcher, yes.

An interesting article over on PHYSORG.com states that a researcher with Accuvant Labs will be demonstrating an exploit on current Mac models that could result in a battery pack actually exploding if the vulnerability is leveraged by hackers.

It seems that the issue at the heart of this matter is a firmware password that, if known, could be used by someone with malicious intent to change parameters inside the Mac fairly easily.

This will be an interesting one to watch develop over time due to the nature of firmware updates. A large majority of electronics from your A/V system remote control to the computer in your car can receive updates in various ways. Smartphones can get updates OTA (Over The Air), automatically, and so do many internet attached appliances like VoIP, IP Surveillance and Security systems.

At the time I write this, I am unaware of an actual exploit in the wild for the Apple Mac products, however, after the upcoming demonstration to a group of  ”black hat” hackers, if un-addressed by Apple, we could see something out there in the next few weeks.

We don't just sell D-Link products, we know how to make them work within your environment!

Everyone is familiar with Cisco products, but not everyone may realize there are alternatives which can affect your bottom line drastically while providing an identical feature set and experience.

D-Link is a leader in the field and their products can often times go head-to-head with Cisco.

D-Link offers:

• Wireless network equipment, like access points, managed wireless switches for large scale deployments, and cloud managed systems. D-Link offers a solution for your small office or your large university campus and everything in between. Need wireless roaming of VoIP systems or to connect buildings and networks together wirelessly? They’ve got that covered.
• SAN – Network storage systems that can use your existing LAN infrastructure and compete nicely with NAS (Network Attached Storage). These work with VMWare and other virtual environments, as well as with applications like ProTools!
• Firewalls and routers, for the small or medium business to the large enterprise.
• Switches, from a single inexpensive switch to managed to stackable for your enterprise that can have a master replaced without taking the entire stack down. 10/100, gigabit, even 10GBE.

nexVortex SIP Trunking for Business

If you are currently using a SIP trunking provider for your business, have a look at what nexVortex has to offer. Compare it to your current provider and see how they stack up!

Homeland Secure IT became a partner with nexVortex after researching many other providers… We needed a reliable provider who could offer the features our clients needed at a price they could afford. We found that the quality of service and the feature set offered by nexVortex fit the bill, as did their pricing!

For instance, the nexVortex Business Elite Plan offers unlimited concurrent calls, 5000 minutes of outbound (US continental & Canada), 5 DID telephone numbers, E911 and disaster recovery for only $100/month. That is everything most of the businesses we work with require, though they do have a Business Pro Plan that is even less expensive at $40/month, and that has 2000 minutes of outbound calls, unlimited concurrent calls, E911 and one telephone number.

Need 50 DIDs? How about 100, or 1000?  nexVortex can provide that too, saving you lots of money in the process in many cases!

If you would like more information in the Greenville or Upstate, SC area, please call 864.990.4748 or email info@homelandsecureit.com. If you are outside of our area, that’s okay, click on the nexVortex logo and you can find everything you need on their website.

Unable to use SIP trunking due to an old phone system? We can help with that! We are have a solution that is right for your business!  Please call or email today!