The end of a good thing: Charter halts their social media support presence…

JohnMHoyt Apple, broadband, Business, Computer Support, Connectivity, Homeland Secure IT, Linux, Mac, Microsoft, Social Media, Technology, Windows, Windows Server Leave a Comment

For a while now, we have had a war over what is better… DSL or Cable internet.  And along with that, who is the better service provider, AT&T or Charter. But regarding support of those services, Charter has had an edge by offering a social media component to their technical support. A Charter user could post to Twitter that something …

Share and Enjoy:
  • Print
  • Facebook
  • Google Bookmarks
  • LinkedIn
  • Add to favorites
  • email
  • PDF
  • Posterous
  • Reddit
  • RSS
  • StumbleUpon
  • Twitter

Charter starting initiative to replace older generation docsis 1 and 1.1 modems

JohnMHoyt Apple, broadband, Business, Cloud Computing, Computer Repair, Computer Service, Computer Support, Connectivity, Homeland Secure IT, Linux, Microsoft, Technology Leave a Comment

We have been informed by our Charter rep that starting today (January 10, 2012), Charter is starting an initiative focused on removing older generation docsis 1 and 1.1 modems from the customer user base that currently subscribes to MAX, PLUS and ULTRA. The email included the following information: This is a company-wide project focused on technically positioning our customer base …

Share and Enjoy:
  • Print
  • Facebook
  • Google Bookmarks
  • LinkedIn
  • Add to favorites
  • email
  • PDF
  • Posterous
  • Reddit
  • RSS
  • StumbleUpon
  • Twitter

The first nationwide Emergency Alert System test is November 9, 2011 at 2:00 PM Eastern

JohnMHoyt broadband, Business, Connectivity, Ham Radio, security, Technology Leave a Comment

You’ve been hearing about it for a while now, but the time is has finally come for the first nationwide Emergency Alert System (EAS) test. It is scheduled for November 9th, 2011 at 2pm Eastern and will last a few minutes. You can get the full scoop on this event on the FCC site. Of course, many conspiracy theorists can …

Share and Enjoy:
  • Print
  • Facebook
  • Google Bookmarks
  • LinkedIn
  • Add to favorites
  • email
  • PDF
  • Posterous
  • Reddit
  • RSS
  • StumbleUpon
  • Twitter

FCC – Measuring Broadband America Report Released #SamKnows #FCC #Broadband

JohnMHoyt broadband, Business, Cloud Computing, Computer Repair, Computer Service, Computer Support, Fun Stuff, Homeland Secure IT, John M. Hoyt's Personal Stuff, Technology Leave a Comment

I have been participating in the SamKnows / Test My ISP program that the FCC has undertaken in an effort to better understand what internet providers are offering, and what consumers are ultimately getting. The first report has been released and it sure doesn’t look good for DSL technology!  If you have DSL based internet (AT&T U-Verse included), then you …

Share and Enjoy:
  • Print
  • Facebook
  • Google Bookmarks
  • LinkedIn
  • Add to favorites
  • email
  • PDF
  • Posterous
  • Reddit
  • RSS
  • StumbleUpon
  • Twitter

The FCC Wants You Signup to Shape the Future of Broadband in America

JohnMHoyt broadband, Connectivity, Fun Stuff, Homeland Secure IT, John M. Hoyt's Personal Stuff, Technology Leave a Comment

The FCC is looking for about 10,000 good men and women to help test their broadband connections in certain markets and from certain providers by installing a piece of equipment to meter the throughput at their home. If you are interested in participating, you can go to https://www.testmyisp.com/ and fill out the application. You must meet certain requirements, such as …

Share and Enjoy:
  • Print
  • Facebook
  • Google Bookmarks
  • LinkedIn
  • Add to favorites
  • email
  • PDF
  • Posterous
  • Reddit
  • RSS
  • StumbleUpon
  • Twitter