Remote tech support installs malware on server?

JohnMHoyt Backup Solutions, Business, Computer Repair, Computer Security, Computer Service, Computer Support, Microsoft, Microsoft Exchange, security, Windows Server Leave a Comment

I received a phone call from a client last night who said that they could not browse the internet at their organization and that mail was down as well. Here are the initial observations: Their Cisco VoIP phone system was able to make calls and internal machines could ping outside servers by IP, but not by name, indicating that the …

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DNS Services Managed DNS Backup Business Services bill

JohnMHoyt Business, Computer Service, Computer Support, John M. Hoyt's Personal Stuff, Secure IT Alert, security 1 Comment

We’ve heard from many of our clients that a company called DNS Services (www.DNSsvc.com) has been sending them letters that appear to be invoices. Some clients have attached copies of the bills that they have received even. However, Pamela’s other business, McAbee’s Custom Carpets received their own the other day. The “bill” looks like you own $65.00 for “DNS Failover …

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Google is attempting to notify DNSChanger malware victims before they lose internet connectivity

JohnMHoyt Apple, broadband, Business, Computer Repair, Computer Security, Computer Service, Computer Support, Connectivity, Homeland Secure IT, Linux, Mac, Microsoft, OS X, Secure IT Alert, security, Windows, Windows Server Leave a Comment

Posted over on the Google Blog, you will find an article titled, “Notifying users affected by the DNSChanger malware“. They tried this last year with limited success, but this time, they are more serious about it and the chances are good that you are, in fact, infected if you receive the message, “Your computer appears to be infected. We believe …

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No, you won’t lose access to the internet on March 8, 2012… #DNSChanger

JohnMHoyt Apple, Business, Computer Repair, Computer Security, Computer Service, Computer Support, Connectivity, Homeland Secure IT, Mac, Microsoft, OS X, Secure IT Alert, security, Windows, Windows Server Leave a Comment

The top email question for me the last couple weeks has been, “What’s this about the internet going down on March 8th?”. This is related to the DNS Changer malware which has permitted hackers to hijack web traffic and send it to their bogus sites and in the process, get millions of dollars from fraudulent advertisement revenue. The people responsible …

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What does it mean when your ISP changes DNS servers?

JohnMHoyt Apple, broadband, Business, Computer Repair, Computer Service, Computer Support, Homeland Secure IT, Linux, Microsoft Leave a Comment

I received a phone call from Charter Business earlier today reminding me that they have deployed new DNS servers and that I should adjust my equipment to use them. Fortunately, none of our equipment even looks at name servers other than our own in-house server. ┬áBut does yours? First, let’s look at what DNS is…. The simple explanation is: DNS …

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Cloud computing: Is Microsoft Aurora / BPOS right for your small business?

JohnMHoyt Apple, Business, CCTV, Cloud Computing, Computer Repair, Computer Security, Computer Service, Connectivity, Homeland Secure IT, Mac, Microsoft, Microsoft Exchange, Office, OS X, security, Technology, VoIP (Voice over IP), Windows, Windows Server Leave a Comment

Today you can hardly have a conversation with IT professionals without the buzz words, “cloud computing”, “in the cloud”, “cloud solutions”, etc popping up. What do these terms mean? To over-simplify the definition, it means that something is not stored at your location. It is stored “in the cloud”, or on a remote server, and accessed via the internet. The …

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